Home Insurance Reviews

Westland Insurance Home Insurance Reviews

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(79 reviews)
Westland Insurance
3.2 out of 5 stars:
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Vicky Chouhan

by satisfied customer on Aug 14, 2017
1 out of 5 stars

We are very happy with the service we received from Vicky. She is friendly, knowledgeable and explains things very clearly. We would certainly recommend her to friends.

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Knowledge & helping Attitude

by Parul Gupta on Jul 11, 2017
5 out of 5 stars

I needed some homeowners insurance, so I was recommended to see a woman named Harpreet S. on 7488 King George Blvd, Surrey, BC V3W 0H9, She helped me to choose right home insurance but also saved me money on my premium. Win Win situation. She was very friendly and knowledgeable woman. I will be recommending this woman to others. It's not very common to find a knowledgeable person with the right attitude and helping nature like Harpreet S.

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Questionable practices

by English Bay on May 3, 2017
1 out of 5 stars

For over 10yrs had auto and home insurance with Westland. Sold house, bought renter policy. After 11 months, received renewal notice. Called up to accept the renewal and ask about getting a bit more liability (we had $2m, which is less than the house value, so wanted a bit more). A few days later they called back and said the policy they sold us did not cover us. I wonder what would have happened if we got a claim? They also said they didnt have any substitute policy.

I tehn bought a new policy from one of the Big 5 Banks, who treat their customers royally well, for 40% less than the same premium payment I had at Westland. Note also that even though our policy was not valid, Westland has not refunded premiums.

Very scary. Where are the regulators?

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Did you know that Ontarians pay, on average, $47/month in homeowners insurance? Looking to change your home insurance or simply want ensure that you do not overpay? Our home insurance quotes are among the most competitive.

Great prompt customer service

by Chariswust on Mar 5, 2017
5 out of 5 stars

Naj Kanda was very professional prompt helpful and knowledgeable. Asked the right questions and provided great service. I received her quote asap and compared with another company i was trying to receive info from which was incorrect. Naj was far superior. A pleasure to deal with and great day overall.

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Review topics

over priced

by wheres the loyalty on Feb 21, 2017
3.5 out of 5 stars

recently after 15 years of using Westland, I decided to get a new quote for home insurance, I called a couple of other competitors and their quotes for "apples to apples" was significantly lower than Westland. I called Westland whom I have been a loyal customer with for 15 years in the Vancouver BC area and they told me they can't touch the two lower quotes and I should go with the other Insurance agencies. I had 1 claim in 15 years and they treated me well but apparently, loyalty means nothing. I am saving almost $1000 per year with the new company. Good bye Westland

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Ladner Centre

by Lyn, Feb. / 2017 on Feb 7, 2017
4.5 out of 5 stars

I have been going to this insurance company for many years. The staff have been friendly and helpful. I appreciate their reminders when insurance is coming due. There is always a warm welcome and how can we help you.
Thank you

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Are you a condo unit tenant? Remember that neither your condominium corporations' policy nor your landlord's insurance policy protects you as a tenant (3rd part liability, contents, etc.). If you do not have your own insurance policy, get your condominium insurance quote today.

STAY AWAY WESTLAND INSURANCE

by Westland Insurance on Dec 29, 2016
1 out of 5 stars

I have insured my business through westland insurance and recently found out that they have been overcharging me over 10,000 per year!! The manager Ross is extremely ignorant and basically told me I approved all the coverages. I am not an insurance expert, I rely on my broker to work in my best interest. They should have come up with a proper solution for my business at a fair price. After my dispute with Ross, they illegally cancelled my policy for non-payment. I have a full time book keeper that has never been late on any payments. She had informed me that no invoice was sent. I called in to Westland and another ignorant woman said that Ross had told her we were eventually going to cancel the policy, so do not send in an invoice. UNBELEIVABLE!!! I am so mad with this company, and am doing everything in my power to inform and educate people on what poor of a company Westland insurance is. I am NOT promoting any other business, just expressing my dealings with this awfully run business.

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agent thoroughness

by Bill on Dec 18, 2016
4.5 out of 5 stars

Sandra took the time to review our home conditions (even though we had updated the information previously but it was not updated at that time), and answered all of our questions. This is the reason we use Westland for our home and auto needs.

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Great Service

by Happy Customer on Dec 12, 2016
5 out of 5 stars

Agent named Melissah Charboneau in Sechelt BC was very emphatic and very helpful. I felt well looked after Thank you .

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Canadians pay, on average, approximately $20 per month in tenants insurance. Do you rent or plan to rent a property and want to reduce insurance costs? We will help you get a cheap tenant insurance quote today.

Very Friendly

by Roy on Sep 12, 2016
5 out of 5 stars

Needed some homeowners insurance, so I went to see a woman named Patricia, she has an office in Royal City Mall. I was told by many others that she's the person to speak with if you need to get some insurance, they were right. What a very friendly and knowledgeable woman. I will be recommending this woman to others. It's not too often that you get to speak with someone as friendly as Patricia.

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