Cooperators Home Insurance Reviews

I have had a loss and this company took good care of me during the process.
They are firm and straight to the point.
I am very happy with how the claims process went and do recommend this company.

I had a flood this year and from start, to finish I had a good experience. My contact at the Cobourg office has left but the new guy gave me the 'major incident' number and from that person who first opened the file to the Major Events Claims Representative. I was treated with concern and care. I had people coming to the house to start with the cleanup and restoration the very day I called. The representative was extremely responsive - always returning my call or emails quickly to explain the next steps and where things stood. I can't say enough good things about the team.

I switched to Co-operators and 3 months later our cars and house were broken into. We had an adjuster within 48 hours and were paid out our claim for everything withing 3 weeks - depending on how fast I got the information back. The process was easy fast, and because of the claims forgiveness, our rates didn't go up. Super happy with the service and claim experience

I am james and i am one of the person thought that fire won't happen to our home.unfortunately, we had a fire on june 2014 cause by our tenant.It was arround 12.30 a.m. we made a call to the insurance company(The cooperators)since that moment we were so embraced of their services. From the beginning to the end their services were excellent. They take care of us more than an insurance company during our hard time. I have to mention few words about our claim investigator Mr.Chris Amstrong. First couple of days he was so tough on me by questioning about how fire happened. Once he find out it's not our fault, he became a kind person whom I ever seen. He found a temporary residence by himself that he doesn't have to. Because of his guidance, we didn't even think of find an agent to do this claim process. He always gave us an option with in their company policy.no hiding. No gimmicks.very calm person. Cooperators can be proud to have such a nice employee. Fire shouldn't happen to any house. But if it's happen,I recommend cooperators is a best insurance company to protect your valuable houses. God bless cooperators.

They are a step above the rest. When we had the fires in Slave Lake the Co-operaters were the first ones there. They had all of their claims settled and were already packing up their claims units while other insurance companies were just getting there. This was good for me especially beacuse it would have been very hard for me to find a contractor otherwise which it was for some of my friends and neighbours with other insurance policies. Overall a great company with great service and great agents. Thank you Co-operators!