Home Insurance Reviews

Square One Insurance Home Insurance Reviews

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(102 reviews)
Square One Insurance
3.3 out of 5 stars:
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Value for Money:
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Terrible

by Cora Esedebe on Feb 22, 2019
1 out of 5 stars

Go elsewhere for your insurance needs.
After a claim, they cancelled my coverage for no reason.

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Slow frustrating claim

by NorthernLad on Jan 3, 2019
3 out of 5 stars

My experience with this insurer was really good when the policy was being designed and sold. It’s easy to customize the policy and make changes using the online system. At claim time it was not so great. The company uses independent local adjusters. For our fairly small and straightforward claim following a break in the process from claim to payout took months. When I spoke with the insurer on the phone they just referred me back to the adjuster. The adjuster meanwhile just told me they had submitted the claim. It became very frustrating as nobody could explain what was causing the delay. They got there in the end but it was a poor experience.

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Bad experience

by jlevy on Aug 23, 2018
1.5 out of 5 stars

I learned the hard way that less is not more. I was sold a policy by their staff by a woman who seemed to lack little knowledge on insurance in general. She failed to fully describe in detail what improvements meant. What it really meant was we won't cover anything in your condo that isn't your contents. I should have listened to my friends when they laughed at who I was insured with

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Did you know that Ontarians pay, on average, $47/month in homeowners insurance? Looking to change your home insurance or simply want ensure that you do not overpay? Our home insurance quotes are among the most competitive.

DO NOT GO TO THEM!!!

by LTODD on Apr 19, 2018
1 out of 5 stars

After being insured with them for years, they called me out of the blue and said they cannot cover me any longer because of the type of property I have. I have always at every renewal been upfront about exactly what type of property I have. They then act like they're being SO nice (I call this arrogance) that they're giving me 60 days to find coverage elsewhere. Do they not understand this is their error?

Don't bother if you prefer to have insurance that is reliable and won't throw you to the curb if they make a mistake.

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Expensive

by aross on Jan 10, 2018
2.5 out of 5 stars

I started shopping around for home insurance, my current company is charging me $79.56/month for my small bungalow. I saw an ad from onesquareinsurance that said most rental homes are around $70.00 per month, so I did an online quote and was blown away by their $245/month quote. I called in and they confirmed that was their correct amount. I thanked the gentleman on the phone and hung up. This is by far the most expensive quote I have had yet.

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Premium go up even claim free

by im43232 on Dec 17, 2017
3 out of 5 stars

I have been insured with the company for a few years now. Their premium may be competitive at first. But that is more of a bait. Unlike other companies that lower the premium for claim-free clients as a reward, they jack up prices at a rate of about 10% annually. I have decided to switch at some point.

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Canadians pay, on average, approximately $20 per month in tenants insurance. Do you rent or plan to rent a property and want to reduce insurance costs? We will help you get a cheap tenant insurance quote today.

AVOID. FINE PRINT SCAM

by Cassandra Comrie on Dec 9, 2017
1 out of 5 stars

Zero information of what your policy actually is and no customer service. Watch out for what your policy ACTUALLY covers. Found out nothing was covered. IT'S A SCAM. You pay for what you get people!!!!

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Good experience

by Yuri Kytsenko on Nov 9, 2017
5 out of 5 stars

We selected Square One because this company proposed the best insurance with very reasonable rate. I had several conversation with different agents and always received a very professional and useful advices. I made a mistake in my policy and people from Square One helped me to fix it and provided refund in spite of insurance company had no obligation to fix my error. I would recommend this company to other people

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Shady business practise

by Candice on Nov 1, 2017
1 out of 5 stars

I had one year of insurance with this company. They automatically renewed my insurance without my permission and somehow charged my credit card when it had expired. Spoke to Igor who was extremely unhelpful and the customer service is awful.

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Are you a condo unit tenant? Remember that neither your condominium corporations' policy nor your landlord's insurance policy protects you as a tenant (3rd part liability, contents, etc.). If you do not have your own insurance policy, get your condominium insurance quote today.

excellent experience overall

by HeidiR on Sep 15, 2017
5 out of 5 stars

I just signed up with Square one. Dealt with Sandra. She is extremely helpful, professional, excellent at her job; a real pleasure to deal with. Each time I left a message, she actually returned my calls within minutes. A real pleasure.

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