Square One Insurance Home Insurance Reviews

Very easy and clear policy creation process. It's my first experience with Squareone. Their step-by-step policy wizard saved me aprox $120 a year over my existing TD Insurance policy

Very easy and clear policy creation process. It's my first experience with Squareone. Their step-by-step policy wizard saved me aprox $120 a year over my existing TD Insurance policy.

I'm a Vancouver renter in the Millennial age bracket with a good job and when I moved in with three roommates to save money, my insurance company of seven years refused to cover me any longer. SquareOne was the only company that would write me a policy! Nicole Neufeld was enormously helpful and the whole process was super-easy.

I've been without any home insurance for 2 years because the prices were too high. Now that I'm renewing my mortgage I need insurance. Square one offered me a competitive quote and allowed me to maximize all deductibles to minimize cost. Living in Vancouver where 90% of my net worth is in the land rather than any structures, it makes sense to minimize coverage and and annual insurance costs.

I had been with a major company for property insurance for 17 years. However, in the last couple of years their customer services had gone down the drain whereas the premiums went skyrocketing. It seemed that they have taken me for granted. So after 17 years I went for insurance shopping online and came into contact with Square one. What a pleasant shock and experience it was! The Agent, Madison Lynch, handled my case with extreme patience, care, empathy and professional expertise. I was tremendously impressed with the way she calmly explained everything that the policy should cover and the choices I had. At the end, I bought the policy with much lower premium and through a tremendous customer experience. Keep it up Madison!

Very friendly and patient over the phone. Devone McGuire was the phone operator and she was warm and welcoming. Price is affordable, with extensive coverage. Website is intuitive and easy to navigate

Farran promptly replied my email inquiry the following business day and I was able to work get instructions on calculating for some information that I needed. I have decided to purchase an insurance policy with your company for my new apartment starting Oct 22, 2015

Very user friendly, easy, straightforward application process. I came for a quote and since it was good I bought (which was equally easy). The only suggestion I have is the question about alarm systems. When you say "activated regularly" does that mean turned on (alarm is set?) or does that mean triggered (smoke detector goes off due to smoke or burglar alarm due to break-in). I assume the former but it was a little unclear and since my quote didn't change I just said No.

My insurance renewal was mailed to me and it seemed like it was too expensive. I found Square One by searching on the internet and when it said you could get a quote online I thought I'll give it a try. Often these free quote things are really just a way to mine your contact information so someone can phone you, but with Square One it was a detailed, but understandable questionnaire resulting in an actual quote! The quote saved me 25% over the price of my renewal and furthermore I was able to convert the quote into a policy with just a few keystrokes. The true measure of an insurance company is always how they handle a claim, but unless you have prior claims you never know that until something happens, but from the point of view of obtaining a quote and purchasing a policy from the comfort of your own computer Square One is a winner!