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Manulife Life Insurance Reviews

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(99 reviews)
Manulife
1.8 out of 5 stars:
Customer service:
Value for Money:

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Agent/rep availability
82.4%
Agent/rep callbacks
58.8%
Agent/rep attitude
41.2%
Agent/rep knowledge
41.2%
Claim - adjuster
35.3%
Claim processing time
35.3%
Phone wait times
23.5%
Billing/payments
11.8%
Cancellation experience
11.8%
Claim - denial
11.8%
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Terrible customer service

by Demetrios Papas on Jan 17, 2022
2 out of 5 stars

They put me on hold for an hour just to go back to the main menu, I only wanted help to set up my account. This is completely ridiculous!

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Review topics
Phone wait times