Life Insurance Reviews

Manulife Life Insurance Reviews

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(61 reviews)
Manulife
2.2 out of 5 stars:
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Manulife is so bad

by jk on Jan 18, 2022
1 out of 5 stars

So the company I am with uses Manulife for the insurance. I have had nothing but issues with Manulife. I attached and sent all support documents for a claim but they always come back with some document that they need to approve the claim which my doctors say they don't provide. Manulife customer service representatives are constantly telling me wrong information and then I get countless emails about different guidelines that seem to change every claim. They truly make it very hard for you to even get a claim approved even with so much support, signed by the doctor documents.

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Worst help

by Dhwani Patel on Jan 12, 2022
1 out of 5 stars

They don't help in claims. My money has been stuck with them for 5 months and they don't respond at all! Neither through phone nor email. I hate their service.

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Crazy

by Harroon on Jul 7, 2021
1.5 out of 5 stars

A simple dental claim takes them months to do an inquiry! Crazy company! I would not prefer this company.

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Not sure if you can qualify for life insurance with existing health pre-conditions? Let us to help you with a no medical life insurance quote, meaning that you do not need to pass a medical exam to qualify for a life insurance policy.

Manulife dragging out claim.

by Ausmo on Sep 12, 2020
1 out of 5 stars

Manulife insured a school trip well before COVID-19. The trip was cancelled just before departure. A claim was submitted with the exact required paperwork. The families were told it will take time to process. 6 months have passed. Parents getting extremely frustrated. Repeatedly Manulife said it was only delayed due to claim. They even told us the settlement would be in early September. Now they say they are waiting on additional request paperwork. This is the first anyone had heard of this. They are stalling. Some parents are going to the major media. Others are prepping to sue. The school districts should refrain from using Manulife moving forward.

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Life claim

by Doe on Aug 25, 2020
1 out of 5 stars

My documents show that it was “on file “ that “ I am the beneficiary” for my spouse's basic life. Manulife is refusing to give the sum to me as the beneficiary due to them apparently not being able to find all their necessary signed paperwork. When did someone apparently not doing their job become my responsibility and problem? If when my spouse would go online and print out their benefit plan and everything shows that they have on file the correct designated beneficiary and so forth how is it fair that when it comes down to having an issue that money accordingly that they deny the stated beneficiary the amount as the beneficiary because they can’t find their ‘signed’ paperwork. Our documents are our confirmation that all is in order. And then they suggest for the beneficiary to open an estate account that seems unnecessary and odd. Finally, after months of back and forth, they issue the cheque but not the full amount of my spouse's pay and in accordance to what they stated I was entitled to in a letter sent to me. Therefore, once again leaving me to wait for management to figure out the problem and more time goes by without receiving money that I am entitled to and not in the way that I feel it states I should receive it. In my experience, there seem to be a lot of discrepancies and I feel that during a very difficult time in my life Manulife made it more difficult mentally, emotionally and financially for myself. Based on my experience, I do not recommend Manulife to any company, person or family.

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