Manulife Life Insurance Reviews

Very disappointed in their efforts to contact me.... Leaving me in financial distress. I’m also not able to return to work due to medical reasons atm.

Claims made towards the end of the insurance period, before transitioning to another provider are NEVER paid. It is very hard to get any response from them. They decline the claims for unrelated responses.

Worst insurance provider since ever. In the end, the employee will be forced to lose interest in tracking with them and let the claim unpaid.

They try not to pay you for any reason. After submitting the dental claim, they didn't give me any response until I called them. Then, they need EOB. The thing is they should ask this early and let us know.

CROOKS. THAT IS WHAT THIS COMPANY IS! My Father paid into Manulife for over 50 years. He took ill and was in the hospital for a couple of months. He was put on life support at one point. Meantime his bill came in from Manulife, saying his policy was cancelled because he missed two payments. He lived by himself, the family lived outside the province, I contacted Manulife, and explained to them of Dad's illness, and asked them if I can make the payments when Dad comes home from the hospital? That I am very concerned about my Father's poor health, at this time they told me straight out that his insurance was cancelled and they could not wait for payments! Where did 50 years of my Father's hard-earned money go? That is how they treated my Father! I will never recommend this company to anyone, not even my worst enemy!

My wife passed away five years ago. She had purchased a life insurance policy from Standard life (bought out by Manulife) for $25000 and named me as the designated beneficiary. In the legal fun and games, the lawyer for her estate filed a "statement of claim" against her pension from Alberta Health Services. Just to confuse things and create havoc, he sent the document to Manulife, even though Manulife or the life insurance policy is not even mentioned. Apparently, Manulife's lawyers don't know the meaning of "designated". If I designate a beneficiary, then I want that person to receive that benefit. I would strongly caution others against investing in a company (Manulife in this case) that does not honor the wishes of their clients.