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Manulife Life Insurance Reviews

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(99 reviews)
Manulife
1.8 out of 5 stars:
Customer service:
Value for Money:

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Agent/rep availability
81.3%
Agent/rep callbacks
56.3%
Agent/rep attitude
43.8%
Agent/rep knowledge
37.5%
Claim - adjuster
37.5%
Claim processing time
31.3%
Phone wait times
25.0%
Billing/payments
12.5%
Cancellation experience
12.5%
Claim - denial
12.5%
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Terrible customer service

by Demetrios Papas on Jan 17, 2022
2 out of 5 stars

They put me on hold for an hour just to go back to the main menu, I only wanted help to set up my account. This is completely ridiculous!

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Review topics
Phone wait times