Terrible
by rmichaels on Oct 30, 2014
1 out of 5 stars
I was with allstate for one year, thye had a great quote for me so I went with them. When it came time for renewal and having had no claims or tickets I was expecting a lower price. When I got my renewal it had gone up $500 for the year. I was not impressed. I called the 1800 line and spoke to a rep and he was as confused as I was and said I had even gone up a grid so it should have went down and told me to call my local office. I called the local office and again the girl had no idea why the pricing was the way it was and proceeded to tell me I could get discounts if I wanted tennants insurance etc.. Why would I want to pay more for other services to lower my auto insurance? I called another company and was quote $600 less, thankfully. Needless to say I will not be using, nor recommending allstate to anyone.
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I had td insurance and they where great they covered everything. I switched with them because they rose my insurance so I went with all state cause they were charging less and my family said that they were good.
I was in a accident that was not my fault and I was injured. They never called me to tell me that I have a deductible I was never told any information. When I called the customer line they were no help and just gave me more numbers to call. So far this experience with this company is pathetic. I will not receded them to anyone. Never had so much problems with an insurance company. As well they kept taking more money out of my account each month when I talked to them they said my insurance had rose.