Can't get thru.
by FrustratedwithAllstate on Apr 11, 2024
1 out of 5 stars
Car Insurance Reviews
Allstate Auto Insurance Reviews
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Accident Forgiveness (1)
Agent/rep attitude (40)
Agent/rep availability (45)
Agent/rep callbacks (27)
Agent/rep knowledge (22)
App to track driving (2)
Billing/payments (64)
Broker experience (1)
Cancellation experience (39)
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Claim - adjuster (23)
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COVID Handling (2)
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Review author
I've been on hold for over 2 hrs to speak to an agent about my policy and give them info they requested. So while I'm waiting, I download their app to go through that way. The app doesn't work, no policies show up and you just get an error message. The worst company to get through to I have ever experienced. You are taking high premiums, pay people to answer the phones and stop wasting my time. I'm looking for another provider.