Can't get thru.
by FrustratedwithAllstate on Apr 11, 2024
1 out of 5 stars
Car Insurance Reviews
Allstate Auto Insurance Reviews
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(299 reviews)
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Agent/rep attitude (33)
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App to track driving (1)
Billing/payments (66)
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Cancellation experience (40)
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Review author
I've been on hold for over 2 hrs to speak to an agent about my policy and give them info they requested. So while I'm waiting, I download their app to go through that way. The app doesn't work, no policies show up and you just get an error message. The worst company to get through to I have ever experienced. You are taking high premiums, pay people to answer the phones and stop wasting my time. I'm looking for another provider.