Allstate Auto Insurance Reviews
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I had an auto insurance policy through Allstate, and didn’t have any issues! Other than the fact that I submitted a void cheque way before my payment was due to come out and was told it was updated. They then still proceeded to take the payment out of the wrong account. I emailed a broker that I have been talking to and helped me start my policy, and was told that it was updated, and they would try to take it out again. They took the payment out of the wrong account for a second time, leading to my auto policy now being cancelled unless I come up with the full amount. Long story short, I am being cancelled for something that is not the fault of my own. Be cautious with this company as a cancellation can affect your chances of getting low rates/monthly payments. Very disappointed as I was not apologized to, but yet punished for something that isn’t my fault.
I’ve been with Allstate for years. Other than the wait times they’re great. Rates are great. But if you buy a car on a weekend you can’t insure it until the following Monday. Allstate is the only insurance company who is completely unavailable Saturday & Sundays. This is ridiculous.
If you have a good driving record in AB, you should pay around $110/month (women - $105/month and men - $113/month). Do you overpay? Get an Alberta car insurance quote to start saving.
Allstate insurance is next to impossible to contact in my area. I have called several times and have been on hold for as long as 30 minutes before giving up. I sent email to cancel a policy, received an auto reply stating they would contact me within 5 business days...still no response 9 days later. Customer service has been a nightmare!! Thank god, I did not have to contact them regarding a claim! All policies now finally cancelled and will never contact them again even for a quote!
Very Bad customer service. Call on hold for two hours
I'm stuck in order to save few bucks.
Got my vehicle stolen within the first week I got it. It's been 3 weeks and I have called and emailed my assigned adjuster and nothing. Terrible customer service. Reading everyone reviews is very scary, and after my claim is settled, I will be switching insurance companies. It takes hrs to just get in contact with an agent to make a change on your policy. Stay away from the horrid company.
Did you know that on average Ontario drivers with good driving records pay $1,805/year in auto insurance? Is your insurance rate higher? Get a free car insurance quote and start saving today.
I've been on hold for over 2 hrs to speak to an agent about my policy and give them info they requested. So while I'm waiting, I download their app to go through that way. The app doesn't work, no policies show up and you just get an error message. The worst company to get through to I have ever experienced. You are taking high premiums, pay people to answer the phones and stop wasting my time. I'm looking for another provider.
The cancelled my insurance as for the first time in my life at age 65 I had two minor collision, first one did not even claim at all.
They had my credit card, without contacting me first, they send $153 for collection company that I had no clue, and they did not have courtesy to ask me first to pay the balance.
Customer service horrible.
I made a huge mistake because of a friend who was working in Allstate, I switched.
Please stay away from this company, so unprofessional and no service.
I had a pleasure of having a great rep help me on my insurance, and he has been reliable & helps me find the best service to support my needs.
I would keep coming back to him to get my insurance needs met.
Thank you for your hard work.
TD has atrocious customer service. They misquoted me and did not add a driver on our policy for Home and Auto.
The difference was over $300. They indicated that we had only given them one driver. That is impossible, especially after I spent over an hour each time with 2 reps, the first one quoted and the 2nd person finalized it, each time they were the same quote.
I find it extraordinarily hard to believe that we would not mention a second driver on one of our vehicles.
I spoke to multiple managers and since December have been chasing them.
They even stooped as low as saying that they called us back and indicated to us that they mentioned we never added the additional driver.
Absolute Lies! They never called us. I will continue to go after this as we will not be lied and manipulated because your reps on the phone are all young and have no experience by the looks of things. English was not their first language, so for TD to not give us the benefit of the doubt and continually lie, this is will going to a lawyer and will continue informing the public of TD's lack of service, unprofessionalism, corruption, and fraud.
Everyone should know the level of disservice they provide.
Agents focus on the sale, after sales are done they don’t bother to respond.