Happy with the service
by Tuf on Nov 29, 2016
4 out of 5 stars
Car Insurance Reviews
Allstate Auto Insurance Reviews
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(328 reviews)
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I have been with the company since 2010. And I had one claim last year which was not my fault l called 1-800 # at 2 am .they answered my call and next day call me back and send me to my desired garage and all the same day give me rental car . I recommend to try it .
Unlike most of the other reviews, I was lucky enough to have a good experience with Allstate. After I had my accident, they moved quickly to process my claim, and I was provided with a rental car within the hour. As I did not have collision on the vehicle, I had to pay the first few days of the rental car out of pocket until Allstate could determine I was not at fault, which I wasn't. Allstate very promptly contacted the police officer who attended the scene, and after determining I was not at fault, they immediately started covering the cost of the rental for another 5 days, and within a week, I was reimbursed for the 3 days I had to cover the rental myself. The insurance adjuster gave me a fair price for my car, and I received that check within days as well .My claim was wrapped up within a week, and I was happy with the way they handled it.