Car Insurance Reviews

Allstate Auto Insurance Reviews

This page has been viewed by: Please wait... consumers
(328 reviews)
Allstate
1.4 out of 5 stars:
Customer service:
Value for Money:
Claim experience:
Share your own experience
Write a review

Cheap Car Insurance?

  • Rates from 20+ insurers
  • Stop overpaying today
  • Save over $500 annually

Get an instant quote

Filter

Most helpfull reviews

Horrible company to be with

by Giti on Apr 2, 2024
1 out of 5 stars

The cancelled my insurance as for the first time in my life at age 65 I had two minor collision, first one did not even claim at all.
They had my credit card, without contacting me first, they send $153 for collection company that I had no clue, and they did not have courtesy to ask me first to pay the balance.
Customer service horrible.
I made a huge mistake because of a friend who was working in Allstate, I switched.
Please stay away from this company, so unprofessional and no service.

0 of 0 people found this review helpful. Did you?

YesNo

Great service!

by MC on Mar 28, 2024
4.5 out of 5 stars

I had a pleasure of having a great rep help me on my insurance, and he has been reliable & helps me find the best service to support my needs.
I would keep coming back to him to get my insurance needs met.

Thank you for your hard work.

0 of 0 people found this review helpful. Did you?

YesNo

Misquoted by 2 of their reps, said they would investigate the call and call back, then lied

by MJ on Mar 26, 2024
2 out of 5 stars

TD has atrocious customer service. They misquoted me and did not add a driver on our policy for Home and Auto.
The difference was over $300. They indicated that we had only given them one driver. That is impossible, especially after I spent over an hour each time with 2 reps, the first one quoted and the 2nd person finalized it, each time they were the same quote.
I find it extraordinarily hard to believe that we would not mention a second driver on one of our vehicles.
I spoke to multiple managers and since December have been chasing them.
They even stooped as low as saying that they called us back and indicated to us that they mentioned we never added the additional driver.

Absolute Lies! They never called us. I will continue to go after this as we will not be lied and manipulated because your reps on the phone are all young and have no experience by the looks of things. English was not their first language, so for TD to not give us the benefit of the doubt and continually lie, this is will going to a lawyer and will continue informing the public of TD's lack of service, unprofessionalism, corruption, and fraud.

Everyone should know the level of disservice they provide.

0 of 0 people found this review helpful. Did you?

YesNo
Not happy with car insurance reviews for your insurance company? Get a quote across up to 20 Canadian car insurers and make sure that you do not pay too much.

A Rip Off

by Stewart Singletary on Mar 6, 2024
1 out of 5 stars

Do not do business with this insurance company. If you read the reviews and lawsuits on other sites you will see they are a rip off . They don’t want to pay claims. It takes them forever getting back in contact with you and the rudest customer service you have ever talked with. BE WARNED! If you have problems with them get an attorney make them pay attorneys fees!

0 of 0 people found this review helpful. Did you?

YesNo

Car Insurance Claim

by Vijay Dhand on Mar 4, 2024
1 out of 5 stars

I had a car accident on Feb 10th, 2024 and I was told that adjuster from All state insurance will give you a call/email back within 5 days to discuss the claim. However, it's more than three weeks and I haven't received any call or email from this insurance company. It seems like they don't know how to run their business and deal with customer who are already in stress after the accident. When you increase the insurance premium every year due to factors (inflation, number of claims reported, etc), a customer is expected from insurance company to resolve the issues promptly rather than we call them and ask what happened to the claim. This is a terrible company to deal especially for car insurance - don't go with cheap rates and save money and deal like me if anything happened. I wouldn't recommend anyone in future to deal with this company for any kind of services.

0 of 0 people found this review helpful. Did you?

YesNo

If you have a good driving record in AB, you should pay around $110/month (women - $105/month and men - $113/month). Do you overpay? Get an Alberta car insurance quote to start saving.

Stay away from Allstate

by Wasem Toma on Feb 20, 2024
1 out of 5 stars

I recently had a disappointing experience with Allstate Insurance. Despite being a loyal customer, I encountered unwarranted price hikes with no room for negotiation when I reached out to discuss rates. The customer service wait times were exorbitant when calling, and when I finally connected with an agent, I was met with inflexibility and a suggestion to switch to a cheaper option elsewhere. It's disheartening to see a lack of respect for loyal customers and a disregard for fair pricing practices. As a result, I've decided to take my business elsewhere, as it's evident that Allstate Insurance prioritizes profit over customer satisfaction.

0 of 0 people found this review helpful. Did you?

YesNo

scam company, refused to have my vehicle fixed

by Milton zachariah Ponto on Feb 5, 2024
1 out of 5 stars

I was in a no fault accident in 2015 the day before my wedding actually. Called allstate right there. Informed the police. My vehicle needed repair around $4000 for the bumper and light. Months go buy and i call allstate asking whats going on with my claim. They say the person responsible gave them the wrong insurance or something, I have to wait. More months go by, i cant get them on the phone, I leave numerous voicemails for them. Nothing. Finally i go into their nw office ands tell them if they dont fix my vehicle im leaving their service. They say to wait again. Nope. I close my account and guess what they keep charging me. I file a complaint aginst them and write numerous eltters, they said i didnt provide in writing that i was leaving. I guess yelling at them in person to fix my truck or else wasnt good enough. I write them a letter and sue in small claims to get my money back as they were charging my card. I still tried contacting them over and over to get my vehicle fixed. Nothing. Finally around 2019 they respond and say its my fault they didnt give me the information and that the statute of limitations for me to sue is past. They deleted all my voicemails and only had one msg to a number i no longer had at the time in 2016- asking me to contact them even though they had my correct number. They also at this time in 2019 sent me an estimate sheet with the locaiton of the garage, I NEVER RECIEVED THIS UNTIL THEN. Allstate is a scam company that stonewalled me for years so they didnt have to have my vehicle fixed and yet they keep harrassing me trying to get me back as a customer. What a joke.

0 of 0 people found this review helpful. Did you?

YesNo

Did you know that on average Ontario drivers with good driving records pay $1,805/year in auto insurance? Is your insurance rate higher? Get a free car insurance quote and start saving today.

They were taking the wrong amount from my account until i noticed

by Ash on Jan 19, 2024
1 out of 5 stars

They are absolutely the worst insurance company. So glad i left them.
1) They literally stole from me and acted like it was no big deal that they were charging me the wrong amount.
2) my bank account got compromised and instead of reminding me that my last payment didn’t go through Because i had changed my card, they added more fees and took HUGE amounts of money to restore my insurance.
Trust me and avoid at all costs. Their average wait time for any help is approximately an hour.

0 of 0 people found this review helpful. Did you?

YesNo