Allstate Auto Insurance Reviews

My partner was involved in an accident that was deemed to be 100% the other parties fault. There is honestly so many horrible things that have occurred (in regards to Allstate’s customer service), that it is impossible to fit this into a single review.
Long story short, it took over a month for an adjuster to reach out. They low-balled the repair costs, resulting it going into the shop, and them claiming it was a write off. They offered no car rental. They then offered 50% market value of the vehicle, which we disputed. Over 3 months later, and being escalated several times to the “top of the claims department” we have been ignored. Best part? After waiting for a respectable offer, the heads of the claims department expressed a dire interest to leave lawyers out of this situation, and then offered us $1.68 less than the original offer for the pain and suffering through this ordeal. This is honestly insulting, and those who pretend to care should be ashamed.
We have reached out to our personal lawyer and are in the process of filing a lawsuit.
To summarize, this company is a scam. No one in this company cares about their customers and will fight tooth and nail to rip you off.

Someone smashed my car from behind at an intersection and called Allstate. It took a long time but finally got hold of staff and waited for their tow truck to tow the car away. The care was eventually written off and we settled for far less than what the car was worth but needed a car asap. I bought a new car and asked for an estimate which they supplied after given them the vin# and all the necessary info. After picking up the new car, the price jumped up more than 40% than what was quoted. I've been calling them the past one week and they kept tossing me around and sometime won't even pick up my calls. I am so disappointed with them and looking at my options. I guess I will wait till I get to the bottom of this but so frustrating.