Claim process is terrible
by Xingtai Han on Jul 20, 2023
2.3 out of 5 stars
I did not know my vehicle after a total loss was still being charged and went into renewal charging me double the amount for a car I did not own anymore... ALEJANDRA agent of Ontario helps me get a full refund! The best person ever!
They give the wrong information!
Should I pay for insurance full G license for 320 dollars!!! That's insane...
I paid for 2 months 657$ and the agent told me that I will be refunded when I cancel the policy and now they ask to pay more...
Is that possible to give you zero stars? I will give you less than that... Very pessimist service!
Do not do anything with Allstate. They are the worst company, they will never return your call. The Adjustor I dealt with Carlos gave me the most runarounds. I was not at fault, I paid over 3000.00 for rentals they never reimbursed me when they said they would. They will not return calls or emails. I have to call from different phone numbers to catch him on the phone. The worst experience I have ever been through. The most stressful. Annoying. Unprofessional.
Secure and Certified
Your information privacy and security is very important to us. We use the same 256-bit encryption and data security levels as all major banks. Our practices are monitored and verified by VeriSign and Digicert.
Independent
InsurEye is not owned by any bank, insurance company, insurance brokerage or any other financial services institution. We collect, validate, and analyze insurance experiences of real consumers.
Insightful
We aspire to equip you with insights, data and knowledge to help in making informed decisions around personal finance, insurance quotes, and other important matters. We are always open for your comments.
I’ve been with Allstate for many years, the prices are very good. However, the service is horrible when you claim damages. I claimed front damage repair for my vehicle and I was told to wait for five business days to get answers from an adviser. Unfortunately, after a month, I got nothing! I called the advisor three times and he didn’t want to answer the phone, I left a message and still no response. I paid insurance for three vehicles so many years without any claim and they don’t want to cover the damage!