I switched to Intact from another insurance company and the representative was very effective
by Ralph Lim on Feb 14, 2024
4 out of 5 stars
Car Insurance Reviews
Intact Insurance Auto Insurance Reviews
This page has been viewed by: Please wait... consumers
(411 reviews)
Cheap Car Insurance?
- Rates from 20+ insurers
- Stop overpaying today
- Save over $500 annually
Filter
Most helpfull reviewsTags
Accident Forgiveness (1)
Agent/rep attitude (24)
Agent/rep availability (16)
Agent/rep callbacks (8)
Agent/rep knowledge (9)
Agent/rep language skills (1)
App to track driving (8)
Billing/payments (114)
Broker experience (6)
Cancellation experience (52)
Cancellation fee (10)
Claim - adjuster (34)
Claim - denial (6)
Claim - injuries (6)
Claim - not-at-fault (18)
Claim - rental car (39)
Claim - repair shop (54)
Claim - theft (5)
Claim - total loss (9)
Claim - towing (3)
Claim - windshield/glass (2)
Claim payout amount (14)
Claim processing time (49)
Complaints/ombudsman (23)
COVID Handling (1)
Discounts, deals, rewards (18)
Email/message wait time (3)
Insurance Rates, Prices (66)
Interact. Voice Response (1)
Late payment fee / NSF (1)
Legal actions (2)
Mobile app experience (1)
New purchase experience (3)
On-hold times/transfers (2)
Online quoting (2)
Phone wait times (13)
Policy changes experience (2)
Policy clarity (2)
Policy coverage (75)
Rates after claim (2)
Rates at renewal (10)
Rates competitiveness (13)
Rates for bad drivers (5)
Rates for good drivers (17)
Rates for long-term clients (3)
Rates for second driver (2)
Rates for seniors (2)
Rates for students (2)
Rates for young drivers (3)
Rates in bundle (5)
Refund (1)
Rewards (1)
Trailer/motorhome (1)
Website experience (3)
Review author
Car Insurance by Province
Car Insurance by Location
They kept raising our rates. We have 3 cars and a house policy last year it went up and we just go. Our renewal and it’s gone up again by almost 100.00 to make the payment of almost 1000.00 a month. I shopped around and everyone else had that same coverage there have been no claims tickets or accidents.
Terrible company, insurance rates keep skyrocketing despite revenue almost doubling in 2021 to $2.1 billion, up $1 billion from $1.1 billion the previous year. Shop elsewhere.
If you have a good driving record in AB, you should pay around $110/month (women - $105/month and men - $113/month). Do you overpay? Get an Alberta car insurance quote to start saving.
We were really liking this insurer despite the higher rates however, over the past few years our coverage costs have increased to the point that it seems no longer worth staying with Intact when other companies offer much better rates. We'd hope that Intact would have a better loyalty program to keep us with them but that doesn't seem to be the case.
I have a twin who lives in the same area. We have the same driving record, drive the same (exact) make/model vehicle (though his is 3 years newer). Intact charged me 2 1/2 times what he was paying (I pay yearly, he pays monthly). When I shopped around I found that I was not only paying a lot more for insurance but was also not allotted discounts (Hybrid, snow tires, good driving record, low mileage...). The next highest quote was 1/2 what Intact was charging me. The next was what my brother was paying and the fourth was 1/4 (with the requirement that I install a driving gizmo to monitor driving). Don't go with Intact until you shop around!
I've been with Intact for decades and the reason I stay is because of EXCELLENCE when it comes to coverage, competitive prices and Intact have never given me any reason to look elsewhere and I have vehicles that I park all winter plus my year-round cars plus I had claims that never affected my monthly rate! So ya I'm happy! Looking forward to another decade!
Did you know that on average Ontario drivers with good driving records pay $1,805/year in auto insurance? Is your insurance rate higher? Get a free car insurance quote and start saving today.
I had the catalytic converter stolen from my car and it cost me $1400 to fix. I paid the deductible and a few weeks later received payment from Intact for the balance. I have been with Intact for years and have never had a problem. I have full coverage on my vehicle at a cost of about $1100 a year. I have shopped around for cheaper over the years out of curiosity and there is no company out there that can match what I pay to Intact. Don’t really understand all the complaints I’m seeing.
I just want to suggest every person that never goes for Novex Insurance! Because I had so bad experience, they will give you some amount before the term and when you will start the term they will increase the pay after some months and they will start to make fake expectations to adjust the money but that will never happen and they will just make fool of you. So be careful!
This company is a joke. The MyDrive discounts is a scam. They say 20% discount and they only give 1 fourth of it because they calculate it as they wish. !0 years of clean record, zero accidents, zero speed tickets etc and my insurance keeps going up. My car's value is 8k and I am paying half the value of the car annually for this terrible company. I tried to get rid of all comprehensive etc and it only makes 40$ difference which means they are dedicated to screw people. I got many quotes with less than 170$ and I don't have to pay double that for this scam company. Can't wait for august.
Not happy with car insurance reviews for your insurance company? Get a quote across up to 20 Canadian car insurers and make sure that you do not pay too much.
Expensive insurance, when called to cancel the insurance because I've found a cheaper one they presented issues.
I talked to a represantative and she was very knowledgeable and patient during the whole process. Although, Intact's price could've been better but it was still lesser than what my current car insurance company was offering.