My Drive
by Susan RF on Jan 5, 2024
4 out of 5 stars
This is the worst company I have ever been dealing with. Nobody knows what to do with my claim. For two half months I have been running and collecting all the documents they need. Very much doing adjuster job and pay them for that. I might pay for my Rent-A-Car, too if you thinking about buying this insurance company, don't.
Votre application automobile ne fonction pas, J'ai appelé au support technique, monsieur est très mauvais personne. Il ne veut pas faire support technique, il veut refuser le support technique. Très mauvais support.
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My son was is a bad car accident as the passenger. This claim was in litigation for years. He was in constant pain and ended up committing suicide. I am his mother and this process was painful and unbearable. It dragged on and Intact legal finally offered just over $1,000. This is disgusting. We are forced to pay Insurance our entire lives but do not try to collect. These people are heartless and deceitful. My family and I will never use Intact again.
I had the best experience dealing with Intact Insurance after battling with numerous other insurers who were just unable and unwilling to assist me with my needs. Intact was friendly, honest and extremely professional. I highly recommend them.
intact is an outrageous company. It has been well over one month since we filed a claim and after speaking to 11 agents , still no response, let alone a settlement. Absolutely no service! Intact will take your money instantly, but don't expect a payment for month! will be looking for a new insurance company tomorrow. goodbye Johnsons, Belair direct, and Intact!
If you have a good driving record in AB, you should pay around $110/month (women - $105/month and men - $113/month). Do you overpay? Get an Alberta car insurance quote to start saving.
.. not to recommend. Why? I was paying to much money for insurance and after accident I was losing my nerve, my time, my vehicle, and on the end money.
I recently had a collision that required me to replace my vehicle. I purchased another vehicle THE DAY AFTER accepting their settlement offer. The dealer required 10 days to prep the vehicle for delivery. While the settlement was fair and communication adequate, they refused to cover my rental for all of those 10 days, leaving 5 days where I had to pay out of pocket for a rental, despite the promised coverage in the policy.
They will not pay my truck was stolen and almost a year later and not a dollar they are investigating every day a new something they are looking for any reason not to pay then someone tbone me in my other truck they have taken my other truck will not give back to me and they have not payed me a dollar for the second truck
They are scammers they will go to the police and try to have you charged for anything to claim excuse not to pay becarefull this company is very awful this is after being a customer for 22 years.
I want to give this company less than zero stars, but dont have option. I changed my insurance in May2023 from intact to some other insurance company. My current broker completed the policy to cancel my insurance from intact. Still my money (390$) got deducted from my account. I called intact insurance broker and she again sent me forms to sign to cancle the policy and again it was deducted from my account. Before leaving for India, I called that broker again and she said she will look into it and cancle it. Today is september 14,2023 when my money again got deducted. Today she told me that she is not my broker, not responsible to cancel my policy, I should call office now, my insurance is not with intact. I am in India and getting upset for this type of professionalism
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The agents provide excellent service. However the my Drive app is a huge disappointment. My driving is being recorded but I am unable to access the information and there is no timeline for when the issue will be resolved.