Intact Insurance Auto Insurance Reviews

I had a car accident in February 2021 and until now my car still not fixed (I don't have a car to go to work). But they still took money every month for this car. It's a terrible company...

I had a recent accident where I was rear-ended, they gave me incorrect information and I spent more than a week trying to get my car removed from the place they told me to store it, they lied and said they did not tell me to store my car there. The adjuster gave me a hard time and asked a lot of personal questions that had nothing to do with the accident, I spoke to the Senior Manager and he was rude and obnoxious. I was left without a car for weeks and I could not get to work. I had a mental breakdown and they still had me pay my premiums even though they had not fixed my car. Anyone looking for car insurance please do not go with this company they are tyrants.

In trying to add a second vehicle to my policy I had to wait on hold for over twenty minutes then the person who answered put me on hold again until I hung up after another 15 minutes.
No local contact and obviously just a fortune 500 company with a massive call center. I'm done with you and going to a more local company!

Intact is a scammer.
Actually, they are speaking lies and postponing and rejecting everything and playing just with words.
My claim experience was awful.
Even if you had right, they will not give you money.
They are very rude. Just avoid them.

Agent is not reliable, didn’t even bother to understand or analyze of what happened exactly at the time of the accident, nothing happened to my claim, no explanation from the Agent and the Company, bad experience.

Guess what! I was awarded a rebate for the Covid of 72$; then, at the renewal of my policy, the cost jumps up for the same amount as the Covid rebate! My policy now is over a 1K although I had no claims nor accidents and I have over 30 years experience!?!
Shame on you Intact Insurance!

I just want to suggest every person that never goes for Novex Insurance! Because I had so bad experience, they will give you some amount before the term and when you will start the term they will increase the pay after some months and they will start to make fake expectations to adjust the money but that will never happen and they will just make fool of you. So be careful!

I have been with intact insurance for about a year now, for at least 2-3 months of this year intact would take an extra 100 dollars over the monthly premium and when called, try to justify it for no reason. I have not submitted any claim or gotten any tickets in my entire driving history. Shame on them

Please don't use Intact. It's a scam. Employees are rude, unorganized, take a long time to get a response. They only pay what they want. They are too lazy to come out and look at the truck. And tried to put USED parts on a truck that was 3 years old. You are better off without insurance...