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Intact Insurance Auto Insurance Reviews

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(404 reviews)
Intact Insurance
1.4 out of 5 stars:
Customer service:
Value for Money:
Claim experience:

Top positive trending topics ?

Agent/rep attitude
17.2%
Agent/rep availability
13.8%
Agent/rep knowledge
10.3%
Claim - adjuster
6.9%
Claim processing time
6.9%
Agent/rep callbacks
3.4%
App to track driving
3.4%
Rates competitiveness
3.4%

Top negative trending topics ?

Agent/rep attitude
27.6%
Agent/rep availability
27.6%
Claim - adjuster
27.6%
Claim processing time
27.6%
Claim - not-at-fault
13.8%
Claim - repair shop
13.8%
Billing/payments
10.3%
Agent/rep callbacks
6.9%
Agent/rep knowledge
6.9%
App to track driving
6.9%
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Tags
Agent/rep attitude (2) Agent/rep availability (2) Agent/rep knowledge (2) App to track driving (1) Billing/payments (4) Claim - adjuster (1) Claim - rental car (1) Claim - repair shop (2) Claim processing time (1) Discounts, deals, rewards (1) Insurance Rates, Prices (2) Policy coverage (3) Rates competitiveness (1) Rewards (1)
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Consumer (1)
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I switched to Intact from another insurance company and the representative was very effective

by Ralph Lim on Feb 14, 2024
4 out of 5 stars

I talked to a represantative and she was very knowledgeable and patient during the whole process. Although, Intact's price could've been better but it was still lesser than what my current car insurance company was offering.

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Review topics
Agent/rep attitude Agent/rep availability Agent/rep knowledge Rates competitiveness