Poor Customer Service
by SRSH on Jun 19, 2020
1 out of 5 stars
Car Insurance Reviews
Aviva Auto Insurance Reviews
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Review author
Today, I called them to see if they would refund me for 4 months keeping my car in the garage and not using it (due to the pandemic), as the other insurance providers do (many publicly have announced that). After a very long waiting time on the line, the agent declined any consideration in this matter. I will definitely not be renewing my contract with them anymore.