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Aviva Auto Insurance Reviews

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(476 reviews)
Aviva
1.3 out of 5 stars:
Customer service:
Value for Money:
Claim experience:

Top positive trending topics ?

Agent/rep attitude
10.5%
Agent/rep knowledge
10.5%
Agent/rep availability
7.9%
Claim processing time
7.9%
Agent/rep callbacks
5.3%
Claim - adjuster
5.3%
Claim - not-at-fault
2.6%
Claim - rental car
2.6%
Claim payout amount
2.6%
Email/message wait time
2.6%

Top negative trending topics ?

Agent/rep attitude
42.1%
Agent/rep availability
42.1%
Claim - adjuster
39.5%
Agent/rep callbacks
26.3%
Agent/rep knowledge
23.7%
Claim processing time
18.4%
Claim payout amount
15.8%
Claim - not-at-fault
13.2%
Cancellation experience
10.5%
Claim - denial
10.5%
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