Sending out a PSA
by Tristan Prince on Jan 19, 2021
1 out of 5 stars
Car Insurance Reviews
RBC Insurance Auto Insurance Reviews
This page has been viewed by: Please wait... consumers
(264 reviews)
Cheap Car Insurance?
- Rates from 20+ insurers
- Stop overpaying today
- Save over $500 annually
Filter
Most helpfull reviewsTags
Agent/rep attitude (9)
Agent/rep availability (3)
Agent/rep callbacks (6)
Agent/rep knowledge (9)
Agent/rep language skills (1)
Billing/payments (50)
Broker experience (2)
Cancellation experience (56)
Cancellation fee (3)
Claim - adjuster (7)
Claim - denial (1)
Claim - not-at-fault (1)
Claim - rental car (11)
Claim - repair shop (8)
Claim - total loss (1)
Claim - towing (2)
Claim - windshield/glass (2)
Claim payout amount (4)
Claim processing time (10)
Complaints/ombudsman (8)
COVID Handling (3)
Discounts, deals, rewards (6)
Email/message wait time (1)
Insurance Rates, Prices (45)
New purchase experience (9)
On-hold times/transfers (6)
Online quoting (1)
Parking/pausing policy (2)
Phone wait times (41)
Policy changes experience (13)
Policy clarity (1)
Policy coverage (29)
Rates after claim (1)
Rates at renewal (4)
Rates competitiveness (10)
Rates for bad drivers (2)
Rates for good drivers (17)
Rates for second driver (5)
Rates for young drivers (2)
Rates in bundle (17)
Refund (1)
Renewal experience (1)
Snow, Hail, Damage (1)
Trailer/motorhome (2)
Website experience (3)
Review author
Sending out a PSA. Never ever go with RBC/Aviva insurance for any of your insurance needs. Over a decade I was treated with complete disrespect. The agent was incredibly rude, incompetent, unprofessional, would not listen to anything I said. Demanded I answer questions, told me I was lying to him. Cancelled my policy without my permission. Lost out on about $500 that they are refusing to reimburse me especially hard during Covid with less income. I’ve never been treated this way in my entire life. Apparently, all I’m entitled to be an $85 goodwill gesture. No thank you. Appalling customer service. They’ve listened to phone call recording and apologized but are apparently doing an internal investigation on the employee, which helps me 0. Congratulations for stealing from a family of their hard-earned money. Do not even give them a cent of your money. Atrocious company. Asked for a recording of the call but they refused to give it to me.