Belairdirect Auto Insurance Reviews

I spent 45 minutes on the phone with an agent with what seemed like a very competitive quote. In the end, when we were about to proceed with payment, he said the quote went up from $1200/year to $2700/year!!!! This was because I moved abroad for two years and so was not insured, and they told me I had to start over as a new driver. I have a perfectly clean record for over 10 years with no claims whatsoever. I can't believe they penalize people for having a life. Outrageous. I found another great company that stuck to the $1200 a year and even they couldn't believe it when I told them!

This company is run by monkeys. I will never after my year of being insured go back to paying for anything with them. After a full year of driving, no infractions, no problems, they notified me LESS THAN A MONTH prior to my policy renewing that it would be $80 more than I was currently paying. I tried to book my G (Ontario Full License), within time but was unsuccessful in being able to. THEN they decided to charge me my new rate a month before my policy actually renewed, which had not been discussed the two times I had called to speak with a representative before my payment. The first rep I talked to on the phone told me if I had gotten my G within the very minimal timeframe giving to me my rate would drop $120 dollars.... the second person I spoke to told me otherwise and my rate would only drop $100, this company has perfected inconsistency. Find other insurance even if it's a little more in pricing. You're better off.

I was just trying to renew my car insurance with this company, last year was $257.00, they just quoted me for the coming year $868.00, same coverage, no accidents !!!! Increase of over 300percent! Why would anyone want to deal with this company?

I had an at-fault accident last year and 2 years ago damage to my vehicle which was not rated as an accident. Now they are saying I "used up" my accident forgiveness with my first claim of damage to the vehicle and therefore my rate goes up 200%... after 26 years of accident free and one speeding ticket on my record that seems crazy... got comparable rates from other insurances and instead of paying Belairdirect $330/month I will be with another company at $150/month starting April...

Terrible, I drove with the Automerit app for nine months and earned a 9% discount, only to have the rate increased 15% without any accident or tickets. The Automerit program is a complete lie. I'm totally disappointed with Belairdirect, you're better off with any other company.

Bel air increased my insurance $360 a year because of the location I live in, I have a perfect driving record no accidents, no claims and no tickets shouldn't my insurance go down not up. I've lived in the same place for 3 years why would my insurance go up now. It's the scam insurance companies have on the go

They tell you they can save you money. Well, that is a joke after the first year they never asked if I wanted to renew just sent me my insurance slips. Phone them and to my surprise, they increased my premium a year by 500.00 dollars more a year. No accidents no claims am over 50. This company is a complete joke and I never would tell anyone to get insurance with them.

Upon renewal my policy went from 69$ to over 90$ /mo.
I have no accident or claims history. Was with CDI since new vehicle was bought. Car was 23k, now less than 5k, why are my premiums higher than when it was brand new, and I was younger, less experienced? I have no demerits.
The agent told me premiums have increased for all drivers becauae of an increase in claims in "my category" last year? What category is that? The one where responsible drivers dont have any claims? Nonsense. I believe this is a result if their acquiring CDI and not having automatic consent to pull my credit bureau upon renewal. My credit history has no bearing on my driving. Ive always paid my insurance.
I requested to have a full accounting of exactly why my insurance increased to $90/mo.
The agent said she would see what she could do about that, no guarantee of return call, email or written explanation.
I will not be renewing with Belair.

So, to my surprise, for being a good driver, no tickets, no accidents, ZERO CLAIMS, MY insurance jumped from $1427.00 a year to $1800.00 and this is supposedly with my combined savings for also having content ins. And because I pay it all upfront. They proceeded to tell me it's because of my vehicle rating. I'm a single mom on disability. Going through cancer. I was shocked, upset and disappointed. Especially after having 4 of my family members change their Insurance companies to them. After calling around. I found rates at $1369.00 this is without bundled savings. So obviously I wasn't that much of a respected customer! And if it where nothing to do with my vehicle rating how can another company be 400$+ a year. The broker I spoke with said I'm the other client from Belair direct. Making the change

From the very beginning until now I've had the worst experience with Belair. I got a new car and needed to insure it. I called a few insurance companies for a quote and theirs was the lowest at the time. I signed up with them and agreed to premium which would cost me $328 a month. It's my first time having an auto insurance under my name, so I settled for the high amount I would have to pay since there were no records of me driving. I was always insured under my dad's policy, but he didn't have me signed up as a second driver. They told me if I have a clean record after a while, my premium would go down. I gave them my bank account number for pre-authorized payments set for every middle of the month. I got a paper mail showing the break down of the cost and what's covered in my premium. To my surprise, it shows that I have to pay $345 a month when the representative clearly told me it's only $328 a month. $17 is quite a jump. I gave them a call to complain, but the representative told me I have to pay $345. She can see on the system that I was quoted $328, but somehow it got reassessed and they didn't even let me know! I kept telling her I was quoted for $328 and asked to talk to the guy who I spoke with. She wouldn't transfer me to him, saying they have all the records on the system and she will help me out. She didn't do anything about it and her tone of voice was implying that I should just pay that much and stop complaining. I was so mad! Remember, I gave them my bank account info? I kept checking my online bank to see if they took any money yet. 1 and 1/2 month later still nothing. I thought maybe they just set it for a different day than what I had told them. I went for a trip, so I didn't bother about it. I thought they could just take the money whenever since it'll be in my account anyway. I received a paper mail again saying they will cancel my insurance if I don't start paying. I called them again regarding this issue raging about the situation. So happens, the representative entered the wrong account number. Now, I'm 4 payments behind since the first month is a double. I gave them my account number again and agreed to get the money at the end of the month. They decided to take 5 payments instead of 4 when the fifth one wasn't due for another 3 weeks. I'm only 23, so I have everything on the budget plus I have other bills too. I make sure I have enough funds on my account for all the pre-authorized payments, but they messed up! My account is negative and the extra money they took was supposed to be for a different bill. I'm getting a bad credit 'cause of them! I asked for a refund, but they said they'd rather not 'cause it takes 21 business days to get the refund which my next payment is due anyway. Who knows if they're gonna take another payment again for this month when they said they won't. THEY'RE ALL LIARS! Their system is messed up! The representatives always say "They don't know". Hire better people and have better communication. I am so moving to a different company. I don't even know why they keep sending me a new pink copy every month? The start and expiry date always get updated every month. I don't remember getting a new one every month from my dad's policy.