Belairdirect Auto Insurance Reviews

Thought this company was 1st class, my premium was in review in underwriting, had to call 4 times for an update. My premium was increased for no reason, good driving record. Needless to say, looking elsewhere. 2 thumbs down.

BelAirDirect quoted and confirmed (2 agents) between the quote and the actual insurance $1153/year. Now, less than a month later, after a 30-minute conversation they say “the first two made a mistake" as to why my insurance premium is $40 extra per month than agreed upon. “Nothing” they can do about it. I genuinely can't believe it, and there's supposedly nothing I can do about it.

Belair retroactively altered my insurance policy, increasing fees and adding conditions, even though there were no changes to the house they've insured for years.

It was a real-life horror story. They began by cancelling my insurance because they did not believe that I lived where I had lived. They demanded proof of my address but I had recently moved so had to

Next,, they raised my insurance every month I was with them and make me pay higher premiums at one point they tripled my rate because the postal code changes of my address locations (moved from Guelph to Toronto) The rate went from 170 to 480. Now that is ridiculous. After another 20 phone calls, they did not offer to stick to the lower rate and only offered to cancel my premium for an extra charge and this would affect my insurance history negatively.

I called just to inquire if I could insure my vehicle for personal business, they put me on hold for 10 minutes and then told me they cancelled my insurance policy completely because they don’t offer business insurance. I have a good standing record with them for 15 years and they pull this stunt. Words can’t describe my hate for that company. A simple inquiry and completely cut off left to find someone else. Also, their website has a section where you can select “business use” in the edit section of your policy. Total misleading. Please just NEVER do business with them. They are overpriced for what you get anyway. I’m actually glad they cancelled me because I’m getting way cheaper offers from other more respectable companies.

I called to add a vehicle to my present insurance company. It seems they don't want to deal with customers except through the internet. Tough to do if you don't have access to the internet.
After a long wait, I spoke to an agent who did not speak clearly and who did not really seem to know very much about adding a vehicle to my present insurance.
After 48 minutes I lost contact. I am going to be looking for another insurer...

Here is my story: I was planning to move to a NEW place in 15 days after buying a car. Before signing their insurance, the quote they gave me on my NEW address was $230. Whereas another insurer said $250 for my new address - that's why I chose Belair.
But when I signed the contract and after 15 days asked them to change my address to the NEW one - they charged $309 instead. Almost $1000 annual difference. Then I had to pay an almost $300 cancellation fee to transfer to another insurer.
Please don't be fooled by them - they are trash!