Belairdirect Auto Insurance Reviews

The worst company I have ever dealt with. Never get insurance here! They tried taking a double payment, when my policy started on a new billing cycle they still took money from my account for the previous month that I did not have insurance for. Try calling and speaking to an agent to change my payment date, and they advised it would be a double payment as it is a month-to-month contract. Call back to cancel as I found better insurance for over 1200.00 cheaper per year, and now it’s a year's contract, even though I spent over 45 minutes the day before with the agent telling me several times it’s a month by month contract. Was advised that I would have to pay 175.00 to cancel, advised I wouldn’t pay that they put me on hold to speak to their manager who refused to waive the fee when I asked to speak with him about his decision I was told oh he doesn’t talk to the consumer. This company is not worried about the consumer, just about the money. Such a lack in customer service and empathy. Advised them to listen to the taped conversation before he decided not to waive the cancellation fee, and was advised that’s not his job? So now have to wait up to 48 hrs to speak to someone else to get the fee waived, which we know will be denied! Worst company when it comes to service and the consumer, they only care about money!!!!

Called them to waive my NSF fee. It's my first time and they didn't give consideration. Will move to a different car insurance after my contract here. Very disappointing!!!

Belair's original quote was $124.00 a month. I specifically stated that they were to withdraw the money on the 30th of every month. Without my knowledge they withdrew
$233.99 from my bank account 2 days later.
What made me discover this?
Three days after they took the money out of my account, I received a cancellation of my insurance letter.
This is what Belair Insurance Company does to seniors with low incomes.
So essentially I received 5 days of coverage for $233.99.
Now they have me in collections for $1617.00.
P.S. I never had a claim in my life of driving for 50 years.

Belair had technical issues so for two months payments weren't coming out. I eventually wondered why this was and I had to reach out to them TWICE. Bottom line my lump sum each month is now more to make up for the mistake THEY made. They had my direct deposit and now I have to pay extra every month even though this was their fault. Avoid at all costs. Can't wait to switch insurance providers after a year and can't wait to find out how much more money they are going to screw me over in the mean time. 0/10 do NOT reccommend.

I would never recommend belairdirect to anyone looking for insurance. I wanted to cancel my auto renewal which went from $1400 to $2400 a year. But 12:01 on the renewal date was early this morning so they want to charge me $256.00 to cancel a policy I did not renew. Hard to believe that an insurance company we have had for years, no moving violations and no accidents could actually almost double our insurance renewal and then without our consent [or payment] renew it and then have the audacity to change us for a cancellation roughly 12 hours after the effective date. We will be changing our home insurance a week before our due date to ensure we have nothing more to do with them.

YOU WILL BE INFLUENCED BY THEIR SALES REPRESENTATIVES TO REGISTER WITH THEIR SERVICES as they might be a little bit more competitive prices than other auto insurances. This is what has happened to me. I regret it big times for not viewing the reviews here. I offer pre-authorized payments 6 weeks prior to the end of my auto insurance. I contact the customer representatives 3 times and I declared to them that I do not wish to renew my auto insurance. They ignored me and they kept withdrawing their monthly payment from my bank account. So the last month, I contact my bank and put a STOP payment. Belairdirect has charged me $40 banking fees plus taxes. Now I am escalating this issue to the consumer alert at CTV NEWS. It is probably the worst auto insurance in the country! All they care about is obtaining your money.

We requested a quote and they were one of the lowest in the industry but the agent conveniently neglected to warn us of an annual interest rate of 3.39% on monthly payments. We were 2 payments in and checked the billing online to notice the additional interest fee but they refused to reimburse us. We were able to pay off the rest of the term in full and save ourselves the additional fee. Agent on the line claimed monthly interest was industry standard. We don't recall ever having to pay interest for monthly payments but we are rid of it now and got some points on our credit card for the one-time payment too.

I am a loyalty customer, they raised my insurance $186.00 this year what a ripoff

I moved to another city and i notified them right away, They told me to prove my residence at the new address. I sent them my rent agreement , they asked for one more proof like a phone bill or a credit card statement. We all know these generate monthly and not within a day, I said i cannot bring that in a day so they have now threatened to cancel my policy. A cancellation on my policy means increased premiums in the future. I am now hoping my statement generates on monday before they cancel on tuesday ( it is uncertain, goes up or down 1 day).
This just didnt make sense to me.