Belairdirect Auto Insurance Reviews

I was involved in a collision in which, as it turned out, I was not at fault for the collision in which I was involved. However, the claims department did an extremely poor job at investigating the claim (if that can be called an investigation at all) and they ended up assigning to me the wrong fault determination rule, making me 100%. I spoke with my adjuster, other frontline agents and even supervisors and all seem to be one worst than the other, one more contemptuous than the other. In the end, I had to take the court route to get some justice and that yielded the expected results. The company seems to be dysfunctional from the beginning to the end, it's not just an issue of one rogue employee; it's systemic.

They sale supplementary product with bold face lie and false information, not informing you of your own obligation, had a complaint going with them for over 2 weeks never heard back from them, the person in charge of my file was never available and never returned calls. I went to settle the claim side and warned them if they charged me of the extra bogus protection I would cancel my home insurance with them and go elsewhere, and surprise surprise they did charge me for it so I cancelled my home insurance went with Desjardins better protection at a better price, and a more courteous service.

Speaking of which Belairdirect as ZERO respect for the LGBT community, total disrespect, misgendering and dissmisiveness by their staff, really not impressed, not doing business with them in the future that's for sure.