Belairdirect Auto Insurance Reviews

Belairdirect promised me a 11% discount but they raised it 135.00 I think they are a crooked company

Terrible, I drove with the Automerit app for nine months and earned a 9% discount, only to have the rate increased 15% without any accident or tickets. The Automerit program is a complete lie. I'm totally disappointed with Belairdirect, you're better off with any other company.

I have been with Canadian Direct/ Belair Direct for at least 10 yrs. Recently I added my husband to my policy with a vehicle. The cost of that was insane given the circumstances he has only been licensed for 2 yrs. I went insurance shopping and found a place that charged me half for the same coverage (Millennium insurance). Belair offered no rewards or discounts, but they had applied all discounts. Found a cheaper place and then proceeded to take my husband off my policy along with the second vehicle; after doing that my following payment went up over 120dollars. They said that what I am being charged for is having my husband on my policy for less than 30 days. Are you kidding me? Do Not Go Here.

I have been with this company for over 10 years with no problems until this year. I should say that 3 years ago I had an at-fault accident and having a clean record they said my rates will not go up... insurance forgiveness. However, this July my insurance went up 14%! I didn't want to believe what I was seeing so I called them for clarification. They said they had received more claims than normal last year so insurance went up for everyone. I tried to protest, why would it go up for me if I have been good for over ten years? Why 14 %? I even told them 5 or 6% was reasonable, not double? All cries went unanswered, instead, they offered to take 5% off if I download their drive app... record my driving habits. Exasperated I downloaded their app and took their offer as a good boy. Now I bought a bike that needs to be insured. I can't wait to talk to customer service.

Terrible experience. We dutifully drove with the automerit device in our car for a year and earned a 12% discount, only to have our rates jacked up 20% (without any accident/incidents) and end up paying more! This automerit program is a scam and we are VERY DISAPPOINTED with belairdirect

Got my renewal which went up for no reason over $60 a month... I went online and got a quote from the same company for $40 less a month. When I asked them about it and, of course, wanted the lower rate, I am told that I can't (the new policy has not started yet and they're offering a lower rate but only to new customers?) Absolutely ridiculous... just screw over the people who have been with you the longest - it is their policy...

I have been with Belair Direct for at least 5 years, ever since I have had a car. They are easy enough to get a hold of, especially with the online chat feature. However, I have made the decision to remove my policy with them as of recent due to the lack of customer service. When I began my policy with them I had added the winter tire discount to my policy. However, in 2015 apparently this discount was removed, but then added back in January 2016. Since my policy was pretty much automatically renewed each year, there was no reason for me to share all of the minuscule details with them such as winter tires, nor did they ask. That means I went 16 months without having this available discount applied to my policy when I had originally told them I had the tires. Belairdirect also refuses to refund me all of the missed time. There is no reason why I shouldn't have been asked whether I had winter tires or not every single time I communicated with them and they looked into my policy. This is just another company that doesn't care for its customers.

It's been almost 6 months now no discount on insurance has been given according to deals was a discount of 15$ after 3 months.lier lier

I generated one quote online for my auto insurance and I got 188 monthly after that I spoke to one of the agent and I asked him I don't need the full insurance third party will be fine . then he send me a revised quote of 179 monthly , today when I call their office to confirm the quote they said that the quote was a mistake and your price will be 208$ per month .

I spoke with the Supervisor Bruno he said that the agent made a mistake at the time of quote he applied the home and auto discount in the quote . but it was wrong I checked the email quote which I received was clearly written that the home and auto discount is not included .

I am completely disappointed with the company.