Belairdirect Auto Insurance Reviews

Don't trust them forgiving you 2 claims if you are at fault. Don't trust them giving you discount of 15% when you insure more than one car or a car house combo. THESE ARE ALL LIES.

What they did with us, they increased us from one year to another a whopping 34% but said it was not because we had a at fault accident and so forth but simply the general statistics fr our kind of car got worse and the area where we live in became more dangerous. Well, the whole planet is becoming more and and dangerous and no one wants to steal an old cross-country Volvo.

So, just lies on top of other lies.

I called Belair Direct to get a quote on my new car. The agent asked a series of question, one of which was whether or not I had any accidents in the last 6 years. I replied No somehow thinking that he was referring to accidents for which I was deemed responsible. He gave me a great quote and we proceeded with signing me up. Upon verification of claims history using my driver's license number, his tone changed and said that I had made a claim the year before. I had failed to disclose that I made 1 claims (in 10 YEARS). That is true: I was stopped at a red light and a mini-van slipped on a thin ice and hit my car from behind. The damages were not too bad (approx 1000$) and the other driver assumed full responsibility. I didn't even pay the franchise. So this moron agent from Belair direct freaks out and basically accuses me of lying. He then increases the premium by 220$. I told him that I honestly did not think that that fender bender for which I was NOT responsible was relevant during his questioning. He refused to hear me out. So I called another company and obtained a quote with a full disclosure of my previous claim, and I was given a premium which is 60% less than what the Belair direct agent gave me.

I went from 2 cars to 1 two weeks ago and lost the multi vehicle discount. I then purchase a second vehicle a week later an asked for my dicount. I got it all right . An increase of $160.00 on my old vehicle and a $130.00 multi vehicle discount
. I can't wait for renewal time to kiss them goodby. The worst company that I ever deal with 60 years.

I had just recently got a criminal record and to my surprise Belair decided they can't insure me because "people with criminal records have a higher risk of making claims". That is the most disgusting superficial thing I've ever heard. My criminal record has NOTHING to do with driving and they still decide not to insure me. Anyways stay away they're to expensive and have pretty dumb policies...it's more of a circus then a business

Former Grey Power client. I was on a monthly payment plan. When I got my new policy documents from Grey Power I called to say I just wanted lump sum because of the new surcharge for monthly. Then Grey Power rolled over to BelAir. Didn't think it would be a big deal but was in for a surprise this month to find BelAir has charged my visa for a month of both home and auto insurance one month my policy is set to renew. I called to get the charges reversed and was told the charges were for my previous year's policy - after 10 minutes of going through my policy info with the BelAir rep that was finally cleared up. Then he suggested the pre-payment could just be charged to my policy renewal. I told him I had no intention of pre-paying anything and had not decided if I would renew with them. I was promised the charges would be reversed. Just back from a week of holidays and still no reversal. Will see what happens with the next phone call but thus far I am not impressed with the way BelAir is doing business.

We decided to change our insurance to TD because their rates were better by $500 (I am not exaggerating). As I was wrapping up the cancellation with Belair, they all of a sudden tacked on a cancellation fee just shy of $150. I checked online and there is no mention of a cancellation fee anywhere on their website or in their actual policy documents sent to us. I told this to the agent and she told me that it is mentioned once in the 75-page booklet sent to us when we first started our policy. I asked her why this was not online and she said "because nobody would read it". Anyway, I told her that this cancellation fee means that I will never insure with them again. Her response was a verbal shrug. Summary: bad quotes, hidden fees. Watch out. The only good thing about Belair is that many of their agents are courteous.