Belairdirect Auto Insurance Reviews

I am in British Columbia. Been driving for 35 years and have made no claims with Belairdirect. Had two vehicles insured: 2017 Ford Escape and 2016 Ford F150. For both last year $1200. This renewal is $1600. I made two rock chip claims and am being told that these rock chip claims are the reason for the increase. The rock chip filling is like $40 each. Which have now cost me $400! This is insane!

Absolute scam of a company. Despite an absolutely clean record, by moving away to school, not driving to work anymore, and cutting my car usage by over half, my insurance jumped over 100$. Then, because of this outrageous fee, I jumped to Desjardins, which was 80$ a month cheaper, even though it was the exact same insurance bundle. They then charged a 256$ cancellation fee, even though I did not agree to renew after 12 months. To top it all off, the company then took out 200$ more from my account without any authorization to do so. On top of stealing from my account, I was told: “That’s just how we do things across the board.” Stay away from this company

Terrible service. Was a client for 2 years. Trouble started when left Ontario for BC. Didn't get my last Pinkslip for proof of insurance requested it 4 times. Requested experience letter and proof of no claim 4 times, received it and it was wrong, had to ask again, 6th time correct. Then after cancelling still had to pay the next months premium and wait a month for it to be refunded. Worst service from an insurance company ever.

We have been with BelairDirect, previously CanadianDirect, for over a dozen years, with home and auto insurance. We received our auto renewal with a 70% increase. We drive less than 20k a year, accident-free, no points or violations, exact same insurance on the same vehicle. We asked why. Belair said to help pay for other bad drivers and everyone pays. We understand this is how insurance works, but come on, 70% increase. If this happens to our home insurance, then they will lose all of our business. This company has changed dramatically since Beliar took over, unfortunately for the worst.

I had this insurance since last October 2017. I'm 75 years old, English is my second language. I asked for a full coverage car insurance and they took advantage of my language, I'm paying 296$ monthly. I recently had an accident. After the accident I realized that I'm paying for 1 way insurance, and I talked to my friend, he said that he had the same problem with them but he fixed it before anything happened to him, and they said that I'm at fault and they closed my claim file without contacting my accident witnesses, and I asked them to do that and they said they will not calling them for no reason. They took advantage of my English, my name and my age.

Terrible service from day 1. A headache and an annoyance. It was supposed to save me money, but cost me more, even from the start. And then you guys harass me with phone calls to call you back because you want more money

Canadian Direct sold out to Belair - never had a claim or violation over 50 years. Belair more than doubled the premium. Without your approval, they try to go into your credit check - no reason for the check but no one ever authorized. This company is from HELL

... I am done with these idiots ( sorry for my language ). They are nothing but time wasters. Used to be a very happy client in QC with BelAir but when I moved to ON, I noticed they were more expensive. Ok, no hard feelings. I tried the following years again and we never got back together. On the weekend I went on their website and, whoops, they were $ 1,000 lower than my present insurer. So I called just to be on the safe side and all of a sudden the price goes up by $ 500. Still cheaper but I do not like to be screwed around. Living in Brampton, ON is already punishment enough from these insurance thieves. Anyway - NEVER EVER will I deal with BelairDirect.

So I'm in BC, my rate was 45 a month. This year on renewal I get a 57% increase. No explanation of why on renewal. Calling customer support is fruitless. Oh, rates have gone up across the board. I ask specifically why and they tell me it is proprietary. (Best excuse ever) I say what are the factors? Run around, they say, maybe the car is expensive to fix (2010 matrix), maybe it is my postal code. How about we try to increase your deductible to save you money? I went to ICBC, which is the most expensive, and their quote was for less. Mind you, they were pleasant when telling me no info and they didn't have a long wait. Is this enough? Um no...

Terrible company, their rates SUCK and their customer support is REALLY BAD! So I recently had an accident claim that wasn't even my fault and instead of calling me to discuss it, they send me a letter saying they won't renew my insurance, so guess I'll call instead to find out what's going on? Yeah, I'm disputing the accident now and have to wait for some lazy rep to call me back. I wouldn't bother with this terrible company and find something better than this garbage insurance.