Belairdirect Auto Insurance Reviews

YOU WILL BE INFLUENCED BY THEIR SALES REPRESENTATIVES TO REGISTER WITH THEIR SERVICES as they might be a little bit more competitive prices than other auto insurances. This is what has happened to me. I regret it big times for not viewing the reviews here. I offer pre-authorized payments 6 weeks prior to the end of my auto insurance. I contact the customer representatives 3 times and I declared to them that I do not wish to renew my auto insurance. They ignored me and they kept withdrawing their monthly payment from my bank account. So the last month, I contact my bank and put a STOP payment. Belairdirect has charged me $40 banking fees plus taxes. Now I am escalating this issue to the consumer alert at CTV NEWS. It is probably the worst auto insurance in the country! All they care about is obtaining your money.

Cancelled my insurance with no warning. I called in as my payment came back (bank's fault) and the guy said he'll get back to me no call no email just happened to look on my app it said cancelled. I will never tell anyone to use these guys what a joke I was a 10+ client with no accidents.

Never got into a single accident. Not one. Ever. I get one speeding ticket on one bad day. One single $95 dollar speeding ticket, and I get booted. I wasn’t being dangerous, just in a rush on a completely empty road. Absolutely mind-meltingly stupid. These people will throw you under the bus in a heartbeat. Absolutely horrible insurance company. Stay far away.

I did the online quote then spoke with an agent. The quote then doubled so I looked at other companies and found a MUCH better policy that offered a lot more for less premium. Immediately requested Belairdirect to cancel the transaction and they took money out of my bank account, despite me placing a stop payment. I have made several attempts to recover this money and as of right now, they have not refunded my money and continue to try to take monthly premiums from my bank account. I have received a response that someone is "looking into" this matter, yet it does not appear they are doing that. I cancelled everything on Apr.20/22 and it is now June 4/22.
A very despicable way of doing business!

Bonjour, j’ai été victime d’une compagnie d’assurance,
Ils ont résilié mon contract sans m’envoyer une lettre de résiliation, ils m’ont laissé conduire mon véhicule sans assurance auto et sans m’informer.
j’ai faite un accident en février, une semaine après, je les ai appelé, et à cet moment la que j’ai réalisé que mon assurance était résilié en janvier, un mois exactement avant l’accident.
Le contract a duré 1 mois et une semaine, du fin novembre 2021 jusqu’au début janvier 2022 d’après eux et il a été résilié a cause de non payement. Est ce que à ce moment là je perds mon droit d’être informé ? Bah non. Mais eux ils avait les kilos de ne pas m’informer Ni par courriels ni par téléphone et ni par poste ( d’après eux la lettre a été retournée par poste Canada. Mais meme si c’est le cas, ils devaient la renvoyer ou bien envoyer la lettre par courriel si ils étaient vraiment correcte).
en gros, le contract a été résilié avant l’accident d’après eux bien sûr et comme par hasard j’avais rien reçu, et après avoir fait l’accident, la tolérance au paiement n’est plus disponible lol et le contract s’arrête exactement un mois avant l’accident. qui a duré en tout un mois et une semaine 😅
Quand je les ai appelé, ils n’ont même pas arrivé à raconter la même histoire. Ils ont même pas été d’accord sur la date d’envoi de la lettre de résiliation. Chaque agent raconte son histoire.
je vais pas tout balancer ici, je laisse le reste pour mon avocat au bon endroit.
Je voudrais surtout prévenir tout le monde de faire très gaffe avec ce types de compagnies 😉
J’aurai aimé donné 0 étoiles. Ou bien -5

Cancelled my policy with no notification... It is 2021 make a system that properly notifies customers via email or SMS to mobile # on file. Mailing out invoices to the wrong address is exactly why this happened. Also, the lack of moral ethics in BelairDirect to cancel any policy with a customer during a global pandemic is absolutely shameful.

They took one more payment out after i cancelled it a month later, and won't give me my money back. I moved out of the province and went with another company.

I am extremely disappointed that after 20 + years with this company and Zero claims Belair is charging $690 more a year for a Dodge Caravan. Really? A Caravan. Not to mention the cancellation fee they refused to waive when I cancelled my insurance. After all these years and no claims. Very disappointing.

I was a customer for 4 months, called to make a claim and was informed that my insurance was cancelled. Upon further investigation I was able to find out that they sent a registered letter, I had never received such a letter. I contacted Belair Direct to see if they could tell me who signed for the letter but they would not disclose the information and just stated that since they did not receive the registered letter as being returned to the sender that it was received by the correct party. Be warned they will cancel you at any time with no communication and you will may be left without a vehicle and zero compensation.

Canceled after 5 days when we realized the coverage was half of what we had with the other company. They charged 200 cancellation fee didn’t care rude and patronizing representatives we will never deal or recommend this horrible company!