Great, until a claim is made
by Tibbs on May 23, 2018
3.5 out of 5 stars
Car Insurance Reviews
Belairdirect Auto Insurance Reviews
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(527 reviews)
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Agent/rep availability (1)
Agent/rep callbacks (1)
Billing/payments (2)
Cancellation experience (2)
Claim - adjuster (1)
Claim - not-at-fault (1)
Claim - rental car (2)
Claim - repair shop (3)
Claim - total loss (1)
Claim - windshield/glass (1)
Claim payout amount (1)
Claim processing time (1)
Complaints/ombudsman (1)
Insurance Rates, Prices (4)
Phone wait times (1)
Policy coverage (2)
Renewal experience (1)
Roadside Assistance (1)
Review author
I loved having Belair as an insurance provider, for almost 4 years. They were easy to talk to and friendly, their rates were great. Then, our vehicle was broken into, so we made a claim. It was like dealing with a different company. They were stingy on the coverage and tried not to have to pay for much, which was a car rental and glass. We made them cover it, as full coverage was our plan, they did, then forced us to find another insurance company. Nice. Never again.