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Belairdirect Auto Insurance Reviews

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(527 reviews)
Belairdirect
1.8 out of 5 stars:
Customer service:
Value for Money:
Claim experience:

Top positive trending topics ?

Agent/rep availability
5.1%
Agent/rep attitude
2.6%
Agent/rep callbacks
2.6%
Agent/rep knowledge
2.6%
Agent/rep language skills
2.6%
Cancellation experience
2.6%
Claim - adjuster
2.6%
Claim payout amount
2.6%
Claim processing time
2.6%
Phone wait times
2.6%

Top negative trending topics ?

Agent/rep attitude
51.3%
Agent/rep availability
41.0%
Agent/rep knowledge
28.2%
Agent/rep callbacks
20.5%
Claim - adjuster
20.5%
Phone wait times
20.5%
Rates competitiveness
20.5%
Cancellation experience
17.9%
Claim - not-at-fault
12.8%
Claim - repair shop
12.8%
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Tags
Agent/rep availability (1) Agent/rep callbacks (1) Billing/payments (2) Cancellation experience (2) Claim - adjuster (1) Claim - not-at-fault (1) Claim - rental car (2) Claim - repair shop (3) Claim - total loss (1) Claim - windshield/glass (1) Claim payout amount (1) Claim processing time (1) Complaints/ombudsman (1) Insurance Rates, Prices (4) Phone wait times (1) Policy coverage (2) Renewal experience (1) Roadside Assistance (1)
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