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Belairdirect Auto Insurance Reviews

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(527 reviews)
Belairdirect
1.8 out of 5 stars:
Customer service:
Value for Money:
Claim experience:

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Top negative trending topics ?

Agent/rep attitude
54.5%
Agent/rep availability
54.5%
Agent/rep callbacks
45.5%
Phone wait times
36.4%
Cancellation experience
18.2%
Claim - adjuster
18.2%
Claim payout amount
18.2%
Rates at renewal
18.2%
Rates competitiveness
18.2%
Agent/rep knowledge
9.1%
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Agent/rep attitude (7) Agent/rep availability (2) Agent/rep callbacks (1) Agent/rep knowledge (5) Agent/rep language skills (1) Billing/payments (5) Claim - adjuster (7) Claim - not-at-fault (1) Claim - rental car (8) Claim - repair shop (18) Claim - windshield/glass (1) Claim processing time (5) Discounts, deals, rewards (1) Insurance Rates, Prices (13) New purchase experience (5) Policy clarity (1) Policy coverage (8) Rates competitiveness (2) Rates for second driver (1) Rates for young drivers (2) Rates in bundle (2) Renewal experience (1)
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Good stuff!

by Alice on Apr 2, 2021
5 out of 5 stars

I was in a bit of a panic as my insurance was running out and I still had my BC plates on. Belair called me back within the hour, and my policy started the next day. Phew! Good service.

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Review topics
Agent/rep callbacks New purchase experience