Disappointed
by SLS on Sep 19, 2026
1 out of 5 stars
Car Insurance Reviews
Belairdirect Auto Insurance Reviews
This page has been viewed by: Please wait... consumers
(529 reviews)
Cheap Car Insurance?
- Rates from 20+ insurers
- Stop overpaying today
- Save over $500 annually
Filter
Most helpfull reviewsTags
Accident Forgiveness (3)
Agent/rep attitude (26)
Agent/rep availability (15)
Agent/rep callbacks (13)
Agent/rep knowledge (16)
Agent/rep language skills (4)
App to track driving (3)
Billing/payments (107)
Cancellation experience (70)
Cancellation fee (10)
Claim - adjuster (15)
Claim - denial (5)
Claim - injuries (1)
Claim - not-at-fault (7)
Claim - rental car (18)
Claim - repair shop (26)
Claim - theft (4)
Claim - total loss (2)
Claim - towing (1)
Claim - windshield/glass (9)
Claim payout amount (10)
Claim processing time (28)
Complaints/ombudsman (14)
COVID Handling (3)
Discounts, deals, rewards (19)
Email/message wait time (1)
Insurance Rates, Prices (109)
Late payment fee / NSF (2)
Mobile app experience (2)
New purchase experience (7)
On-hold times/transfers (4)
Online chat (1)
Online quoting (9)
Paper mail experience (1)
Phone wait times (7)
Policy changes experience (7)
Policy clarity (1)
Policy coverage (63)
Rates at renewal (16)
Rates competitiveness (12)
Rates for bad drivers (6)
Rates for good drivers (35)
Rates for long-term clients (1)
Rates for second driver (3)
Rates for seniors (4)
Rates for students (1)
Rates for young drivers (2)
Rates in bundle (15)
Renewal experience (5)
Rewards (1)
Website experience (1)
Review author
Loyal customer, 25+ years of a clean driving record and payment always on time. Belair Direct gave me two weeks to find another insurance provider after they cancelled my policy September 2, 2026. Why? Because I called asking what insurance would be for my son who had negative driving experiences (his doing). They took the information and came back and said that because he lived with me I was too high a liability for them to even insure me and I had 14 days to find something else. I did and haven't looked back. I then receive a letter in the mail from them threatening me with collections if I didn't pay the owing $11.33 from my cancelled policy...that they cancelled!!! I had to pay it to not have it sent to collections but only losing my mind on them.
You can make your own decisions. I don't leave reviews...good or bad. But I am so frustrated by this company that I just had to write this review. Their customer service is garbage and the one claim I had for my car they refused because of a technicality in me not having the coverage, which I did. Things happen for a reason and I know my review won't mean anything to these leaches. All I am thankful for is being as far away as humanly possible from Belair Direct.