Huge cancellation fees
by Ravi.d on Apr 15, 2020
1 out of 5 stars
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Belairdirect Auto Insurance Reviews
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Avoid at all costs if at all possible. I have been with them for 5 hours and they've already increased my agreed-upon rate by 1000$! You can cancel if you'd like for a fee of course. SCAM! DO NOT ASSOCIATE WITH THIS COMPANY!
Worst customer service... These people either don't care what their customers happy or they just have really bad employees (most of them). I called in to cancel my auto insurance since they kept increasing by premium every month, and the agent asking me again and again "are you sure about it, what do you mean you are not using your car!!!". I mean seriously, what he wants from me, should I beg to cancel my policy, also he was acting like he was high or something... they charged me $185 to cancellation fees. Now if we searched on google, it says max. Up to 10% of the full-year payment. So I did the math, my full-year premium was $1700 and for even $1700, 10% is not $185. And I was in the middle of my year, so half of the premium I've already paid. This is the highest amount of cancellation fees I have ever seen.