Belairdirect Auto Insurance Reviews

Never buy insurance from Belairdirect, because it is a cheat conman company. This company is not trustable at all. I did answer all questions online, and I got a quote; and then upon phoning, the conman increased the quote. When I asked why, she gave me a reason that was not true. I challenged, and then she would not answer my question. The reps are conmen, and they are fully trained in how to fool prospective customers. Never buy insurance from Belairdirect. This is a cheat and conman company.

This was with an adjuster from the St. Laurent location. The other party was at fault, but they still took 2 weeks to get a rental. I had to follow up almost every day, they told me they had to wait for a call back from someone from the police station. I called myself and they told me that was nonsense, they call a certain line directly and that THEY KNOW THIS. To top it off, they let me know about the rental on a Friday afternoon. I went in on Saturday to pick up the rental and it turns out I needed to take a credit card with me because Belair didn't call ahead for me. I didn't have a credit card on me and I had to wait until Monday afternoon, I also wasted $20 on Uber.

I do NOT recommend Belair under any circumstances. No one wants to deal with insurance companies more than they need to. Wasting hours on the phone isn't fun. Belair sent me an email after one year of coverage, reasonably priced, saying that my new term would come up soon. I had to log into to see the changes. I logged in and rates were increasing 28% (in one year) for a 36-year-old married woman with a perfect driving record and no claims. (My car is a 2017 Chevy) This is bad business. I gave them a chance to explain and they put me on hold and wasted more of my time before giving me a response that had nothing to do with me. (Other people's claims caused my rate to go up.) Don't get involved with this company, it practices bad business.

Someone hit my brother's car, Belairdirect wanted him to fix at their recommended body shop. The body shop has taken almost 5 months to fix it. Still not done yet. First, the insurance said they will cover the car rental whatever time that body shop take to repair if my brother agrees to fix the car there, now they take their words back and want my brother to pay for the car rental because the $limit ran out.

Belair will give you a quote, looks reasonable, then all of a sudden changes the quoted price which is much more money when the customer had already signed up for one-year insurance. Why don't they check everything with regards to customer's background? Of course, they will not do it, they want the customer's money. It's like the customer being pawned and for that, the customer has to suffer and keep paying until the contract expires. These insurance companies have so much greed that they only think of their bottom line. Paging Better Business Bureau! Can you please look into the corrupt practices of these insurance companies.

Their premiums are much too high; and, if you run into an issue, they claim they cannot help you at all! My husband got into a serious accident (non-auto) and money was tight. Instead of delaying the payment, they made it bounce so they could then come after you for the full annual amount! Seriously! I have since found a much better insurance at a 1/3 of the cost Belair was charging me! They are not as good as they claim to be!

I have been with Belairdirect insurance for several years without any claims. I just received my renewal and they have incorporated a 60% rate increase. This is outrageous and I will be removing all my business from Belair. If ICBC has been characterized as a dumpster fire, I'm not sure what words to use for Belair

I had my 2007 Mazdaspeed 6 insured with Belair, I loved that car. A small parking lot fender bender and they decided it wasn't economical to repair. Ok, I can deal with that, I'm a grown man, time for a change! Just had to deal with the claim... Called and started it off fine, arranged to get it towed the next day but no one showed up... After I finally got in contact with the towing company, two weeks later, it came to light that Belair had given them the wrong phone number for me, but also the wrong address by about 500km! The people working the phones in about 6 how call centers were very helpful as they bounced my call to the closest one to me. They got my car towed away the same day. A month and a half after the accident I finally got paid off for the car and could start looking for something new to drive. I never knew that dealing with insurance would be such a stressor and pain. If I ever come back to Belair, it will have been my last choice.

I have been with them for over 3 years, no claim whatsoever and no tickets. This year when the renewal of both my car and house insurance came, they had increased both of them by 23%. When I called, they were not able to provide any explanation and said that this was due to inflation! Really! A 23% inflation rate!!!