Belairdirect Auto Insurance Reviews

After one year with this outfit, I was hit with a 'Loyalty' bonus of 43 Percent INCREASE in my annual auto insurance premium. No explanation was given other than the usual, which I interrupted with a few expletives and hung up. Let's face it, it's a typical tactic of two-bit outfits and there is really only one explanation: their corporate mission statement is to GOUGE as deep and as often as they can.

Belair doubled my cost and expects me to pay $7500 PER YEAR? Belair sends an email stating "we're excited to renew your policy!" Yeah, of course, they are, because they're trying to make almost 10 GRAND off of me for a year's worth of car insurance? Makes me sick to my stomach. Also, after a small fender bender last winter they treated me like an absolute GARBAGE because I refused to go to one of their "trusted mechanics". They straight up harassed me about it over and over. Pro tip: their "trusted mechanic" is a lot where they make you leave your car and then take it to a local shop who will find the cheapest parts. DON'T BE SCAMMED.

Beware, rates went up 40% on most vehicles, even with a very limited accident history (fleet). They said they increased 40% overnight one day. BEWARE!!!

Your friend at first, then watch them JACK THE PRICES UP. I have this year an 8% increase to my home insurance. LAST YEAR, they just... changed my policy because THEY wanted to... lower my flood coverage because they thought my coverage of 10K was too high, so lowered it to 3K ALL WITHOUT MY CONSENT, and didn't give a discount for that. Also just now they wrote me a letter saying THEY think my car deductible should be $1000, not $500. "The winter tire discount has been removed from the above-listed vehicle as it no longer qualifies" ... what? I just spent $1900 on tires and wheels why doesn't it qualify? AND you raised my insurance. P.S.: NO CLAIMS for the home or auto, not 1 in 17 years, and perfect driving record, not even a speeding ticket. Again, they'll be all cozy the first round then annually ding these things to their advantage.

I am in British Columbia. Been driving for 35 years and have made no claims with Belairdirect. Had two vehicles insured: 2017 Ford Escape and 2016 Ford F150. For both last year $1200. This renewal is $1600. I made two rock chip claims and am being told that these rock chip claims are the reason for the increase. The rock chip filling is like $40 each. Which have now cost me $400! This is insane!

First, they wanted to update our claims history (there were none) and our points (again none), then because we had a windshield claim, they downgraded our glass coverage. We had ONE glass claim and they downgraded our coverage because "there have been a lot of claims in your postal code". What tripe. Bye bye Belair, I hope you go broke!

Absolute scam of a company. Despite an absolutely clean record, by moving away to school, not driving to work anymore, and cutting my car usage by over half, my insurance jumped over 100$. Then, because of this outrageous fee, I jumped to Desjardins, which was 80$ a month cheaper, even though it was the exact same insurance bundle. They then charged a 256$ cancellation fee, even though I did not agree to renew after 12 months. To top it all off, the company then took out 200$ more from my account without any authorization to do so. On top of stealing from my account, I was told: “That’s just how we do things across the board.” Stay away from this company

After 15 years with the same insurance company, Belair sends me out an application form, says I did not fill it out properly with all the information they have on file (to determine my coverage/deductible/rates) and terminates my vehicle insurance. No, they did not phone me when they received my application to discuss anything, they just sent a termination letter! This has to go on record as the worst customer experience department service ever.

Terrible service. Was a client for 2 years. Trouble started when left Ontario for BC. Didn't get my last Pinkslip for proof of insurance requested it 4 times. Requested experience letter and proof of no claim 4 times, received it and it was wrong, had to ask again, 6th time correct. Then after cancelling still had to pay the next months premium and wait a month for it to be refunded. Worst service from an insurance company ever.