Car Insurance Reviews
Belairdirect Auto Insurance Reviews
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(529 reviews)
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I loved having Belair as an insurance provider, for almost 4 years. They were easy to talk to and friendly, their rates were great. Then, our vehicle was broken into, so we made a claim. It was like dealing with a different company. They were stingy on the coverage and tried not to have to pay for much, which was a car rental and glass. We made them cover it, as full coverage was our plan, they did, then forced us to find another insurance company. Nice. Never again.
Worst service! I opt in that mobile app plan but the app is full of bugs and not been fixed purposely so they keep on giving min. discount to the users based on false data.
Did you know that on average Ontario drivers with good driving records pay $1,805/year in auto insurance? Is your insurance rate higher? Get a free car insurance quote and start saving today.
I spent 45 minutes on the phone with an agent with what seemed like a very competitive quote. In the end, when we were about to proceed with payment, he said the quote went up from $1200/year to $2700/year!!!! This was because I moved abroad for two years and so was not insured, and they told me I had to start over as a new driver. I have a perfectly clean record for over 10 years with no claims whatsoever. I can't believe they penalize people for having a life. Outrageous. I found another great company that stuck to the $1200 a year and even they couldn't believe it when I told them!
I had recent claim experience with Belairdirect. The most I want to say is that I am so grateful to have Belairdirect as my auto insurance company. When the accident happened, not only did they make the process as smooth as possible, but were they so understanding and supportive. The Adjuster, who handled my case, was so kind and considerate, which was so comforting when I just experienced car accident with all the anxiousness and stress. It meant so a lot to me. Within short amount of time, he filed claim, took police report, rented a car. I felt that a big shoulder took over all the weight and troubles from me. I recommend highly to my family members, friends, colleagues and anyone. I have been with them for over 10 years, and I am very happy to continue staying with them. Belairdirect's subcontractors are very decent too, such as car rental and auto shop. I'm very happy with them too - I'm not surprised though, as a decent company choose wisely and money is not their only consideration. They don't choose cheap, but wise and with standard.
From the initial telephone call to picking up the repaired vehicle, I had no problems whatsoever ... nothing that couldn't be resolved.
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This company is run by monkeys. I will never after my year of being insured go back to paying for anything with them. After a full year of driving, no infractions, no problems, they notified me LESS THAN A MONTH prior to my policy renewing that it would be $80 more than I was currently paying. I tried to book my G (Ontario Full License), within time but was unsuccessful in being able to. THEN they decided to charge me my new rate a month before my policy actually renewed, which had not been discussed the two times I had called to speak with a representative before my payment. The first rep I talked to on the phone told me if I had gotten my G within the very minimal timeframe giving to me my rate would drop $120 dollars.... the second person I spoke to told me otherwise and my rate would only drop $100, this company has perfected inconsistency. Find other insurance even if it's a little more in pricing. You're better off.
Everything has been great till I had a claim with them, my 2017 f150 was stolen, it has been a nightmare ever since. Can't get anyone on the phone or no answer to emails. I am the one calling tow yard to figure out where it is. This is some of the worst customer services I had ever experienced. Having to deal with my brand new truck that was stolen, stripped, and burnt and don't even get an email back. Don't ever insure with them.
I had a very positive experience with this company. All went quickly and smoothly. My car was repaired in good time and I was happy with the results.
Bad driving record? Your insurance rates can be double the standard insurance rate. Let us help you get the better auto insurance rate without breaking the bank.
I know they're cheap but seriously, don't go with these people. They're crooks, they won't help you, they sure didn't help me.
2 years ago, I ran into a hail storm in the US. There was 19,000 damage to my Lexus. I did not have to do a thing; they looked after the repair and a rental vehicle for a month. Could not ask for more.