Belairdirect Auto Insurance Reviews

Very expensive. 1 way 300$ month. I've left them because other insurances are charging me $300 full with $1million covered. I'm so happy I've left them.

I was just trying to renew my car insurance with this company, last year was $257.00, they just quoted me for the coming year $868.00, same coverage, no accidents !!!! Increase of over 300percent! Why would anyone want to deal with this company?

Was with Canadian Direct for several years, claims free for 43 years, premiums for optional insurance between $300 and $420 (last renewal) for the past 10 years. New vehicle, same make, same model and Belairdirect wants a staggering 161% premium increase. Good luck keeping market share.

This is the worst company to obtain insurance. Their process takes months to even get insurance and if there is a problem, their employees tell you to see another provider. I can only imagine what would happen if you ever had a claim. Trust me, pay the extra 50$ and seek ANY OTHER PROVIDER OTHE THEN BELAIRDIRECT

Was in a car accident months ago. It was completely the other driver's fault. Left my car completely totalled. I sustained a shoulder injury to my rotator cuff, as well as whiplash which has been giving me severe headaches. I install windows for a living and my job is all heavy lifting. I had all my paper for accident benefits filled out and sent in within 3 weeks of the accident, I even called Belairdirect to confirm they received them and they confirmed. It's now been 3 months and I have had no answers on my claim. I contact my adjuster every day and leave him a message. He never answers my calls nor responds to any message I leave. I own a house and have many bills and now I am on the verge of losing everything. I have not been paid in 3 months thanks to a car accident that wasn't even my fault. This company does not care about their clients whatsoever!

I had an at-fault accident last year and 2 years ago damage to my vehicle which was not rated as an accident. Now they are saying I "used up" my accident forgiveness with my first claim of damage to the vehicle and therefore my rate goes up 200%... after 26 years of accident free and one speeding ticket on my record that seems crazy... got comparable rates from other insurances and instead of paying Belairdirect $330/month I will be with another company at $150/month starting April...

They leave out key details that you should know about insurance. I am not happy as I was a customer for 2 years.

I looked to adding a second ATV to my policy which they already insured one. They said the value was too high and the engine size too large and they refused to help. I have had a claim with them before and it was easy and pleasant. No complaints there.

I phoned because I received a letter stating my payment came back NSF. I knew that did not happen, and I told the guy that. He insisted that it did. I was staring at my bank transactions for the date he claimed the payment was attempted to be made, and there was nothing. He laughed at me, insulted me ("You don't even know how much money you have!" "Do you even know what NSF means?"), spoke to me like I was a child, in a sing-song voice. He interrupted me constantly, spoke over me, implied I was lying. He was ignorant, condescending, unprofessional and totally wrong about the date. He had the month wrong! 20 minutes of arguing with this guy, only to find out I was right and he was wrong! I found out that he had the date wrong when I phoned back and asked someone else! (He was referring to my payment a month before, which had already been resolved.)

It is shocking to know that someone like this has a job speaking to potential/existing customers. The ignorance is appalling. I am thoroughly disgusted!!! His name is Mohamed! (I know his last name but I'll have some mercy on his reputation and not post it.)