Nightmare...
by insurancerating on May 7, 2016
1 out of 5 stars
I don't understand why our government is allowing them to operate, very unethical and unprofessional company
They make it seem like the Automerit program is a technological breakthrough but it's just a dumb device that records your speed. The software that analyzes the data determines if your speed increased or decreased quickly within 1 second and penalizes you accordingly. It's such a methodotical approach with absolutely no customization. It's not enough that they treat their customers like numbers... They should open their eyes and realize that drivers brake and accelerate on a daily basis without any risks. The Automerit program is like having a driving instructor looking at a spreadsheet at home and criticizing your driving.
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This is simply a scammer who is stealing money from vehicle owners. Somebody hit me and ran and that company doesn't want to pay a penny for my vehicle damage. This not my fault and I had police report for that. AGAIN STAY AWAY FROM THAT COMPANY IF YOU WANT TO REALLY SOMEONE TAKING CARE OF YOU WHEN YOU NEED THEM. I'D LOVE TO PAY LITTLE EXTRA AND GET REAL INSURANCE RATHER THAN BELAIRDIRECT SCAM
Never in the right mind, I ever thought my experience with our insurer would get this ugly! Having Belair as our insurer since at least 2008, we have never made a claim. And during the last snowstorm, we had an accident where a car smashed into us so hard that we got thrown in the opposite direction to be hit by the snow bulldozer. So, the insurance adjuster, one of the most unprofessional insurance adjusters we have seen in ages that barely speaks any English or French concluded that the whole accident should be broken down into 2 cases. One where we are not responsible because someone hit us from behind and the second one where we are actually at FAULT because as a result of the first accident we were thrown into the bulldozer! Dragged us for almost 2 and half months, not authorizing the garage to repair the car. He actually should have been a hockey broadcaster because every time had time to talk about hockey more than about our claim!??? Everyone in the right mind should avoid these scam artists! There is so much advertising about them lately. I think they are desperate to retain the ever-fleeing clientele! Who wants to be their client anyways!?
Belair just raised our liability premium 66 % without justification. This vehicle is not used for work because we are retired. Just around town with total km's per year around 3000. Our government is letting insurance companies do whatever they please. I will never deal with this company again nor vote for a government that serves the insurance companies over their constituents
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Terrible experience with Bellairdirect. I was a customer with them for 4 years. My company transferred me for assignment to the US for a few months. I gave bellairdirect a call just to confirm that I would be covered for the few months while working in the States as I was taking my car with me. Because I was unable to provide a exact return date (tho I said it would be less than their 6 month period they were telling me I would be covered for), I was told I had 20 days to cancel my policy with them or I would be canceled directly by them. At the time we had multiple members of my family insured through bellairdirect. Lucky I was able to find a new provider who had no problem insuring me for my time in the US. Awful customer loyalty and service. Would not recommend.
I have been a client since june 2007 and this insurance has been excellent in resolving my claim. Also i have checked around for cheaper insurance and no one has more bang for your buck than this company. So whoever has sour grapes you must be sour yourself.
Horrible overall experience. They wanted to void my claim just because I had a check airbag sign lit on. The thing that saved the day was the fact that I was not at fault, even if I had a 2 way complete coverage to start with. They have used every single tactic to low ball me on the value of my car. There are better choices for your hard earned money. Still lost money with them despite doing all the right thing.
I have been with Belair for a very long time for both home and auto. I have had a number of auto claims, mostly for glass, and have never had one single problem making a claim. The claims were handled professionally, quickly and fairly and my rates are still low. I definitely recommend Belair Insurance.
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If someone could only realize to which point dishonest insurance can mess up your life. How you can end up losing your job when you work on a road and the insurance company takes 4 months to pay you off and you have no car. And how do you picture a sales representative with no car?
I work for a beer company and was involved in a car accident and just because I had few cans of UNOPENED beer in the trunk that I showcase my clients, they said that there is a possibility that I was drunk when I was involved in the accident.
After a month, they took the rental and I kept the rental for another month by paying for it. This is all what I could afford. (I just got out of a bankruptcy). Another month of borrowing friends' cars and until that was no longer either. Then had to quit my job and struggle for another month until they finally paid me. Now, have to restart everything since day 1. If you value your well-being, don't go with Belair or their shady owner Intact Assurance