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Belairdirect Auto Insurance Reviews

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(511 reviews)
Belairdirect
1.8 out of 5 stars:
Customer service:
Value for Money:
Claim experience:

Top positive trending topics ?

Agent/rep availability
6.5%
Agent/rep attitude
3.2%
Agent/rep callbacks
3.2%
Agent/rep knowledge
3.2%
Cancellation experience
3.2%
Claim - adjuster
3.2%
Claim payout amount
3.2%
Claim processing time
3.2%
New purchase experience
3.2%
Phone wait times
3.2%

Top negative trending topics ?

Agent/rep attitude
41.9%
Agent/rep knowledge
29.0%
Agent/rep availability
22.6%
Cancellation experience
22.6%
Billing/payments
19.4%
Rates competitiveness
19.4%
Cancellation fee
12.9%
Online quoting
12.9%
Claim - adjuster
9.7%
Claim - denial
9.7%
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Most helpfull reviews
Ratings
5
(1)
4
(0)
3
(1)
2
(1)
1
(7)
Tags
Agent/rep attitude (6) Agent/rep availability (1) Agent/rep callbacks (1) Agent/rep knowledge (4) Billing/payments (5) Claim - adjuster (7) Claim - not-at-fault (1) Claim - rental car (8) Claim - repair shop (18) Claim - windshield/glass (1) Claim processing time (5) Discounts, deals, rewards (1) Insurance Rates, Prices (13) New purchase experience (5) Policy clarity (1) Policy coverage (8) Rates competitiveness (2) Rates for second driver (1) Rates for young drivers (2) Rates in bundle (2) Renewal experience (1)
Review author
Consumer (1)
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Great customer service and lowest price I came across

by Joshua Reid on Sep 26, 2023
5 out of 5 stars

I had a great experience with agent, he worked hard to get me the best deal and helped to met my schedule and need! He explained things perfectly aswell and I got a great deal!

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Review topics
Agent/rep attitude Agent/rep availability Agent/rep knowledge