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Belairdirect Auto Insurance Reviews

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(511 reviews)
Belairdirect
1.8 out of 5 stars:
Customer service:
Value for Money:
Claim experience:

Top positive trending topics ?

Agent/rep availability
6.5%
Agent/rep attitude
3.2%
Agent/rep callbacks
3.2%
Agent/rep knowledge
3.2%
Cancellation experience
3.2%
Claim - adjuster
3.2%
Claim payout amount
3.2%
Claim processing time
3.2%
New purchase experience
3.2%
Phone wait times
3.2%

Top negative trending topics ?

Agent/rep attitude
41.9%
Agent/rep knowledge
29.0%
Agent/rep availability
22.6%
Cancellation experience
22.6%
Billing/payments
19.4%
Rates competitiveness
19.4%
Cancellation fee
12.9%
Online quoting
12.9%
Claim - adjuster
9.7%
Claim - denial
9.7%
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Tags
Agent/rep knowledge (1) Billing/payments (1) Cancellation experience (2) Claim processing time (1) On-hold times/transfers (1) Phone wait times (1)
Review author
Consumer (78) Insurance Company representative (1) Other (2)
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Belair is a joke

by Jojo on Sep 26, 2022
1 out of 5 stars

Cancelled my insurance with no warning. I called in as my payment came back (bank's fault) and the guy said he'll get back to me no call no email just happened to look on my app it said cancelled. I will never tell anyone to use these guys what a joke I was a 10+ client with no accidents.

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Review topics
Cancellation experience