Desjardins Insurance Auto Insurance Reviews

They’ll increase your insurance every year they don’t care about your clean driving records they’ll always increase. 3 year with them paid over 15 thousand dollars for nothing.

I have never checked reviews about Desjardin. However similar to the majority of other reviews here, I have been with State Farm for over 20 years for both Home and Auto and since Desjardin took over I have been charged a lot more year after year. Most recently I called to get some explanation even though I had 0 claims all my life, their agents along with their people are extremely rude and data in their system is inaccurate. I definitely DO NOT recommend them to anybody. I am searching for another reliable insurance provider for both Home and Auto.

I was being grossly overcharged for insurance that I never made a claim with but for some reason kept increasing instead of decreasing every year. I found a company that is now charging me less than half of what Desjardins was. I cancelled my Desjardins policy and they are now charging me a whopping 18% of what was left of my yearly premium as a cancellation fee. The office claimed that the insurance agent is entitled to charge this "short rate" fee whenever you cancel a policy early, fine, I expected to pay a cancellation fee, but the amount I was charged is ludicrous. I will never purchase insurance from this company again.

After 15 years with them, paying in full every year with no claims, they raised my rates by 20% since Certas have taken over. There used to be a family feel in the office, where you felt at home so you felt you could trust them, be aware now as you are only a number to them now, money is all they are concerned about.

The first year our insurance was $170.00 The following year it went up to 194.00 (for no reason – we had no traffic violations, a decent (2018 - so at this point a one-year-old) car. Our new quote is now $287.00. No claims have been made, nothing has happened. No tickets, no accidents, nothing. This is insane.

I have no insurance claims, no traffic violations and my 9-year-old car valuation were worth 4500. Yet, this insurance company increase my policy from 210 a month to 270 a month! Find another insurance provider.

It's been 8 years that I was using this insurance company. Never in 8 years I got into an accident or any claim. In October 2018 I got into an accident at no fault. It was a very minor accident. It took 1 and a half month to fix my car. Finally got my car fixed. After a month I was travelling out of the country and wanted to put my car on storage. And I came to know that this company is about to cancel my policy because they wanted some documents signed from me. And I never received any documents due to Canada post strike. And I called them, I told them I never got any document from you yet, so finally they were like okay, you can download that document online. I was like ok, no problem, I will fill this and send over to you guys. After another week I got a letter saying that they cannot renew my policy because they never got the document. So I was speaking to an agent, I explained her I am going out of the country within 4 days. There is a Canada post strike going, you should be getting that soon. So that agent replied me saying, I am sorry "we are not Canada post, Canada post strike is not our problem". So I said ok, so am I responsible for Canada post strike? This company sucks, the agents have no respect towards a customer. They hang up on you when you demand to speak with a manager. This company is a useless piece of crap. Agents are extremely rude, no respect, no sense of responsibility towards the customers. I would suggest everybody never ever go with this company.

Every year renewal, they treat their clients like ATM, even without any claims, and perfect record. I have switched to another company when they had raised my rate by 66 dollars for no reason. They just want your money. Stay away from them!!!

My wife and I have been with State Farm for 30 years and It was OK for the most part, but ever since Desjardins took over, with 0 claims or accidents my multi-car and home insurance went up to close to 30% that is absolutely cruel.

I’m in a process of looking for a different insurance company, but if you are new and need to insure your car, home or both I will strongly advise you do not even consider Desjardins, they are absolutely unreasonable.

After being with State Farm for many years I realized that since Desjardins took over, and with no claims, I was still paying almost twice as much for home and auto insurance. So I started getting quotes and realized what they were overcharging me, but the kicker comes when I switched insurance companies, and they charged me almost $500.00 and refused to tell me how much of that cost was a penalty! That is just bordering on fraud if you ask me.