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Desjardins Insurance Auto Insurance Reviews

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(259 reviews)
Desjardins Insurance
1.4 out of 5 stars:
Customer service:
Value for Money:
Claim experience:

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Agent/rep attitude
50.0%
Cancellation experience
27.8%
Agent/rep availability
22.2%
Agent/rep knowledge
22.2%
Rates competitiveness
22.2%
Agent/rep callbacks
16.7%
Claim - adjuster
16.7%
Claim - not-at-fault
16.7%
Rates at renewal
16.7%
Claim - denial
11.1%
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Disappointing conclusion!

by Robert Heinricks on May 14, 2015
2 out of 5 stars

After searching for a more comprehensive insurance program that included Home & Auto at a reasonable price I cancelled my Desjardins auto insurance effective May 1, 2015.
Unfortunately, they would not give me a formula detailing a cancellation charge and then made an unauthorized withdrawal from my bank for 30% of the remaining two and a half months of my contract!
I will never recommend or shop Desjardins because of what I call a shady, and underhanded process at that company.

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Review topics
Insurance Rates, Prices Policy coverage Cancellation experience