Desjardins Insurance Auto Insurance Reviews

This is the worst company to get information about your billing amounts and cancellation information. No one can explain how these are calculated, agent, billing department or their complaint department. They like passing you I think in the hopes you go away. Their premiums are atrocious we have saved over $2000 by switching to another carrier.

After being with State Farm for many years I realized that since Desjardins took over, and with no claims, I was still paying almost twice as much for home and auto insurance. So I started getting quotes and realized what they were overcharging me, but the kicker comes when I switched insurance companies, and they charged me almost $500.00 and refused to tell me how much of that cost was a penalty! That is just bordering on fraud if you ask me.

I will never recommend this place to anyone. They have messed up account information, and over charged.
We had to put a claim through, they took forever to send the money for the totalled vehicle. They also refused a loaner vehicle for the several weeks it took for them to send the cheque, even though that was something we were paying for.
When you have to leave this company because you can’t afford it anymore, they will charge you.

We were with State Farm for 5 Years before they were bought out by Desjardin Insurance. Desjardin Insurance is not customer oriented. We stayed with them for another 5 years but every year they kept increasing insurance and asked for more and more information. We had no claim for 10 years. They started putting restrictions on use of commercial vehicles so we switched to another insured with better rates, service and have no issues now. Don't waste one penny of your money with this company. Stay away.

Very long time customer for both home and car recent price increase and not adequate explanation.
Lead me to get other quotes and found much lower rates to the tune of $700 year