SERVICE & SYSTEM PART 1
by Upset Customer on Jun 25, 2021
1 out of 5 stars
Earn 10% cash back on all purchases for the first 3 months (up to $2,000 in total purchases). Plus, no annual fee in the first year, including on supplementary cards. A welcome offer value of $350.
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Your information privacy and security is very important to us. We use the same 256-bit encryption and data security levels as all major banks. Our practices are monitored and verified by VeriSign and Digicert.
InsurEye is not owned by any bank, insurance company, insurance brokerage or any other financial services institution. We collect, validate, and analyze insurance experiences of real consumers.
We aspire to equip you with insights, data and knowledge to help in making informed decisions around personal finance, insurance quotes, and other important matters. We are always open for your comments.
1. Got this card for my teenage kid, tried 3 times to activate text alert/notification, NEVER works.
2. Only received a paper statement a couple of times, NEVER received any paper/email again since then.
3. Tried 3 nights to check balance/statement online (Jun 21 - 23) in order to pay, NEVER works.
4. Tried to call customer service (Jun 23) after 10 hours of work but customer care closed, hope to talk to someone as payment is due, pressed lost/stolen dept but then card was blocked automatically without even anyone talked to me (I had and have cards of other banks, never had that happened!). The automated message said someone will call within 24 hours but NOTHING happened ..... To Be Cont'd