Pembridge Insurance Home Insurance Reviews

I paid for condo insurance with this company - but they refuse to honour their end of the contract. My condo sustained water damage from the suite above. I filed my claim as the water was still running into my suite. More than one month, 25 phone calls, 10 emails, and not a single person are helping me. The claims adjuster flat out refuses to provide his supervisors' contact, No one has been out to assess the damage, how long until I have a problem with mould? Avoid at all costs...

I had an extremely unpleasant experience with the insurance adjuster. My unit was flooded, caused by the unit above. It's uninhabitable for 2 months until the restoration job is done. All documents were provided as required, but when I emailed my adjuster regarding living arrangement, which is urgent, there was no response at all for many business days. I called her, the voice mail says she is in office, but she never answered. (Still waiting for a response at the moment) This is extremely unprofessional, and makes the whole incident worse than it already was. Please stay away from this insurance company, it will ruin your daily life when you needed help the most.