Pembridge Insurance Home Insurance Reviews

I had an extremely unpleasant experience with the insurance adjuster. My unit was flooded, caused by the unit above. It's uninhabitable for 2 months until the restoration job is done. All documents were provided as required, but when I emailed my adjuster regarding living arrangement, which is urgent, there was no response at all for many business days. I called her, the voice mail says she is in office, but she never answered. (Still waiting for a response at the moment) This is extremely unprofessional, and makes the whole incident worse than it already was. Please stay away from this insurance company, it will ruin your daily life when you needed help the most.