The worst insurance company...
by Bruce on Jan 28, 2016
1 out of 5 stars
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I am a builder and have dealt with numerous insurance companies for the last 20 years on numerous claims and repairs for their clients and they were amazing to deal with and settled instantly with me to fix their clients damaged property telling me "We want you to do whatever it takes to make our clients happy."
Optimum West Insurance Company was exactly the opposite. I have never dealt with a more unprofessional and insensitive and inexperienced insurance company as Optimum West Insurance. They have absolutely no concern or care for their clients. I have had to fight to get a proper engineer report and proper quotes and write and call them daily for the past 2.5 months to push to get a fair settlement to my property which was severely damaged.